Zoho Expert

Zovance Tech Private Limited; Salem; On-site; INR 600,000 - 900,000; Full time

Job summary

Zovance Tech Private Limited, a Zoho partner with offices in Chennai, Salem and Bangalore, seeks a Zoho Expert for on-site work in Salem to configure, customize, and maintain Zoho applications aligned with client processes.

The role involves gathering requirements, designing workflows, building automation scripts (Deluge), and integrating Zoho with external systems. You will train users, prepare documentation, and support ongoing optimization with cross-functional teams.

Qualifications

• Hands-on Zoho configuration and customization.
• Design workflows, automate processes with Deluge.
• Integrate Zoho with third-party tools and APIs.
• Analyze business processes and translate to Zoho solutions.
• Troubleshoot and optimize cloud-based apps.
• Effective written and verbal communication; support/training docs.
• Experience with SaaS/CRM implementations is a plus.
• Willing to work on-site in Salem with clients.

Responsibilities

• Configure, customize, and maintain Zoho apps for clients.
• Gather requirements and design Zoho workflows.
• Build automation scripts and integrations with external systems.
• Provide user training and documentation.
• Collaborate with internal teams and clients to optimize implementations.

Skills

Zoho configuration

Workflow design

Deluge scripting

API integration

Troubleshooting

Client training

Documentation

Communication

Cross-functional

Cloud apps

Education

Bachelors in CS/IT/Engineering

Tools

Zoho Platform

Job description

Company Description :

Zovance Tech Private Limited is a Zoho partner specializing in CRM, Zoho Books, Zoho Creator, and cloud automation solutions that convert manual processes into real-time, data-driven operations. The company focuses on helping multi-branch businesses reduce response times and streamline workflows for better efficiency and sustainable growth. With offices in Chennai, Salem, and Bangalore, Zovance Tech supports clients across diverse industries that seek robust, scalable automation. Team members work with modern cloud technologies and Zoho platforms to design solutions that deliver measurable business impact.

Role Description :

The Zoho Expert will be responsible for configuring, customizing, and maintaining Zoho applications, with a primary focus on Zoho Apps - to support client business processes. Day-to-day tasks include gathering requirements, designing workflows, building automation scripts, integrating Zoho with other systems, and troubleshooting application issues. The role involves collaborating with internal teams and clients to provide technical guidance, optimize existing implementations, and deliver user training and documentation.

This is a full-time, on-site role based in Salem, requiring regular interaction with local team members and client stakeholders.

Qualifications :

• Strong hands-on experience with Zoho, including configuration and customization.
• Skills in workflow design, automation, scripting (such as Deluge), and integration of Zoho with third-party tools or APIs.
• Ability to analyze business processes, gather requirements, and translate them into effective Zoho-based solutions.
• Proficiency in troubleshooting, testing, and performance optimization for cloud-based business applications.
• Solid written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
• Experience collaborating with cross-functional teams and providing end-user support, training, and documentation.
• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Systems, or a related field, or equivalent practical experience.
• Prior experience in implementation or consulting roles with SaaS/ERP/CRM platforms is an advantage.
• Comfort working on-site in Salem and willingness to engage directly with clients and internal stakeholders.