Workshop Incharge

Premsons Motor Udyog; Khunti; On-site; INR 600,000 - 900,000; Full time

Job summary

Premsons Motor Udyog in India seeks an experienced automobile professional to lead end-to-end service and workshop operations, drive team performance, and ensure customer satisfaction.

You will oversee job cards, service quality, revenue targets, spare parts coordination, warranty claims, DMS operations, and MIS/SOP compliance, while managing complaints and process improvements.

The role requires strong leadership, hands-on supervision of technicians, and a focus on reducing turnaround time.

Responsibilities

• Manage end-to-end service and workshop operations.
• Supervise technicians and handle customer escalations.
• Ensure service quality and achieve revenue targets.
• Coordinate spare parts and warranty claims.
• Oversee DMS operations, MIS and SOP compliance.
• Address complaints and drive continuous process improvements.

Job description

Managing end-to-end service & workshop operations, team performance, customer satisfaction, job cards, service quality, revenue targets, spare parts coordination, warranty claims, DMS operations, complaints, MIS and SOP compliance.

Required Candidate profile

Looking for an experienced automobile professional with workshop management team handling technician supervision customer escalation service quality TAT productivity and workshop operations experience