Workflow Operations & Product Specialist

Smartail Pvt Ltd; Chennai District; On-site; INR 250,000 - 350,000; Full time

Job summary

Smartail Pvt Ltd in Chennai is seeking a proactive Data Pre-Processing Coordinator to oversee data pre-processing operations and bridge the team with internal stakeholders.

You will track progress, allocate work, escalate blockers, and ensure timely delivery of all pre-processing tasks while maintaining dashboards and reports. This role suits someone who enjoys coordination, ownership, and working in a dynamic startup with strong academic and industry roots.

Qualifications

• Bachelor's degree in any discipline with process management preferred.
• Proven verbal and written communication skills with attention to detail.
• Proficient in MS Office and familiar with task-tracking tools.

Responsibilities

• Track and monitor progress of data pre-processing tasks, ensuring visibility of status at all times.
• Coordinate daily with the data pre-processing team to plan, prioritize, and allocate work based on delivery timelines.
• Communicate progress, updates, and delivery status to internal stakeholders and cross-functional teams.
• Identify blockers, dependencies, and quality issues early, and drive their resolution through timely escalation and follow-up.
• Ensure all pre-processing deliverables are completed accurately and on schedule, meeting defined quality standards.
• Maintain and update task trackers, dashboards, and reports for management review.
• Support process improvements by identifying bottlenecks and suggesting workflow optimizations.

Skills

Communication skills

MS Office proficiency

Organizational skills

Task coordination

Follow-up ability

Education

Bachelor's degree

Process management background

Tools

Jira

Trello

Asana

Google Sheets

Microsoft Excel

MS Word

PowerPoint

Job description

Workflow Operations & Product Specialist

We work at the intersection of technology and education, partnering with schools and universities to drive meaningful impact. We are looking for a proactive and detail-oriented Data Pre-Processing Coordinator to join our growing team. In this role, you will oversee the progress of our data pre-processing operations, act as the bridge between the pre-processing team and internal stakeholders, and ensure the timely and complete delivery of all pre-processing tasks. This is a great opportunity for someone who enjoys coordination, ownership, and working in a dynamic, fast-paced startup environment with strong academic and industry roots.

Key Responsibilities:

• Track and monitor the progress of data pre-processing tasks across the team, ensuring visibility of status at all times
• Coordinate daily with the data pre-processing team to plan, prioritize, and allocate work based on delivery timelines
• Communicate progress, updates, and delivery status to internal stakeholders and cross-functional teams
• Identify blockers, dependencies, and quality issues early, and drive their resolution through timely escalation and follow-up
• Ensure all pre-processing deliverables are completed accurately and on schedule, meeting defined quality standards
• Maintain and update task trackers, dashboards, and reports for management review
• Support process improvements by identifying bottlenecks and suggesting workflow optimizations

Required Qualifications:

• Bachelor’s degree in any discipline (Process management preferred)
• Strong verbal and written communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and comfort with task-tracking tools
• Strong organizational skills, attention to detail, and ability to manage multiple parallel tasks
• Ability to follow up persistently and coordinate across teams to close open items

Preferred Skills:

• Prior experience in project coordination, operations, data annotation/processing, or delivery management
• Familiarity with project management or tracking tools (e.g., Excel trackers, Jira, Trello, Asana, or Google Sheets)
• Basic understanding of data processing, data quality, or AI/ML data pipelines
• Interest in the AI and EdTech space
• Ability to multitask and work in a fast-paced startup environment
• Hands-on exposure to data operations and delivery management in a recognized AI startup
• Insight into how data pipelines power AI products in the EdTech industry
• Opportunity to work alongside experienced professionals in both technology and academia
• Mentorship and guidance from a team with strong academic and industry expertise
• Growth path into operations, project management, or data management roles based on performance

Experience : 1 to 2 yrs
Working : [Monday to Saturday – following school & university schedules]
Compensation: [2.5 to 3.5 LPA]
Work Mode: Office
Location: Chennai