Workflow Operations & Product Specialist

Smartail; Chennai; On-site; INR 250,000 - 350,000; Part time

Job summary

Smartail in Chennai is seeking a proactive Data Pre-Processing Coordinator to oversee data pre-processing operations and serve as the bridge between the team and internal stakeholders in a fast-paced startup.

You will track progress, coordinate daily work, escalate blockers, ensure deliverables meet quality standards, and support workflow improvements while collaborating with education-tech partners.

Qualifications

• Bachelor s degree in any discipline (Process management preferred)
• Strong verbal and written communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and comfort with task‑tracking tools
• Strong organizational skills, attention to detail, and ability to manage multiple parallel tasks
• Ability to follow up persistently and coordinate across teams to close open items

Responsibilities

• Track and monitor the progress of data pre‑processing tasks across the team, ensuring visibility of status at all times
• Coordinate daily with the data pre‑processing team to plan, prioritize, and allocate work based on delivery timelines
• Communicate progress, updates, and delivery status to internal stakeholders and cross‑functional teams
• Identify blockers, dependencies, and quality issues early, and drive their resolution through timely escalation and follow‑up
• Ensure all pre‑processing deliverables are completed accurately and on schedule, meeting defined quality standards
• Maintain and update task trackers, dashboards, and reports for management review
• Support process improvements by identifying bottlenecks and suggesting workflow optimizations

Skills

Verbal & written communication

MS Office proficiency

Task-tracking tools

Organizational skills

Multitasking

Education

Bachelor's degree

Tools

Jira

Trello

Asana

Google Sheets

Job description

About the Role:

We work at the intersection of technology and education, partnering with schools and universities to drive meaningful impact. We are looking for a proactive and detail-oriented Data Pre-Processing Coordinator to join our growing team. In this role, you will oversee the progress of our data pre‑processing operations, act as the bridge between the pre‑processing team and internal stakeholders, and ensure the timely and complete delivery of all pre‑processing tasks. This is a great opportunity for someone who enjoys coordination, ownership, and working in a dynamic, fast‑paced startup environment with strong academic and industry roots.

Key Responsibilities:

• Track and monitor the progress of data pre‑processing tasks across the team, ensuring visibility of status at all times
• Coordinate daily with the data pre‑processing team to plan, prioritize, and allocate work based on delivery timelines
• Communicate progress, updates, and delivery status to internal stakeholders and cross‑functional teams
• Identify blockers, dependencies, and quality issues early, and drive their resolution through timely escalation and follow‑up
• Ensure all pre‑processing deliverables are completed accurately and on schedule, meeting defined quality standards
• Maintain and update task trackers, dashboards, and reports for management review
• Support process improvements by identifying bottlenecks and suggesting workflow optimizations

Required Qualifications:

• Bachelor s degree in any discipline (Process management preferred)
• Strong verbal and written communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and comfort with task‑tracking tools
• Strong organizational skills, attention to detail, and ability to manage multiple parallel tasks
• Ability to follow up persistently and coordinate across teams to close open items

Preferred Skills:

• Prior experience in project coordination, operations, data annotation/processing, or delivery management
• Familiarity with project management or tracking tools (e.g., Excel trackers, Jira, Trello, Asana, or Google Sheets)
• Basic understanding of data processing, data quality, or AI/ML data pipelines
• Interest in the AI and EdTech space
• Ability to multitask and work in a fast‑paced startup environment

Learning Opportunities:

• Hands‑on exposure to data operations and delivery management in a recognized AI startup
• Insight into how data pipelines power AI products in the EdTech industry
• Opportunity to work alongside experienced professionals in both technology and academia
• Mentorship and guidance from a team with strong academic and industry expertise
• Growth path into operations, project management, or data management roles based on performance

Internship Details:

Experience : 1 to 2 yrs
Working : [Monday to Saturday - following school & university schedules]
Compensation: [2.5 to 3.5 LPA]
Work Mode: Office
Location: Chennai