Workday Techno Functional Consultant

Jman Digital Services; Chennai District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Jman Digital Services is seeking an experienced Workday HR consultant to provide post-production support and enhancements across HR modules. You will drive advisory, planning, and implementation activities, manage client relationships, and lead sessions to scope complex business requirements.

The role requires 7+ years of Workday experience, strong client communication, and the ability to mentor junior consultants while delivering high-quality outcomes.

Qualifications

• Strong understanding of core Workday competencies and deep expertise in HR modules.
• Experience implementing or supporting Core HR, Benefits, Compensation, Absence and Payroll.
• 7+ years of Workday experience in HR implementations or support.

Responsibilities

• Provide post-production support and enhancements in Workday HR.
• Participate in advisory, planning and implementation of Workday Financial modules.
• Manage client relationships and resolve support requests at varying levels.
• Lead sessions with clients to analyze and scope complex business requirements.
• Collaborate with Delivery team on incidents, root cause analysis, and requests.
• Mentor consultants and contribute to growing the practice.

Skills

Workday Core HR

Workday Reporting

Workday Security

Workday Benefits

Workday Payroll

Client Relationship

Requirements Gathering

Leadership

Education

Workday Certification

Job description

Requirements

• Provide post-production support and enhancement services in multiple areas of Workday HR and serve as the subject matter expert to assist fellow team members and clients


• Participate in advisory, planning and implementation of additional Workday Financial modules by documenting requirements, mapping processes, and implementing best-practice configuration


• Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services


• Lead sessions with clients and team members to analyze and scope complex business requirements


• Should collaboratively work with Delivery team on day to day activities, incidents, root cause analysis and other work requests


• Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability


• Provide guidance to and collaborate with team members to research and resolve complex client requests


• Provide Workday best practices and ensure high quality deliverables


• Communicate effectively with clients by providing subject matter expertise on Workday best practices and recommendations


• Prioritize clients interest and proactively listen to ensure that work exceeds their expectations


• Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice


• Take initiative to perform or delegate other related duties as needs are discovered, including internal projects

Required Skills:

• Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HR functional areas


• Experience implementing/supporting Workday modules related to Core HR, Benefits, Compensation, Absence, Talent Management and Payroll preferred


• 7+ years of recent Workday experience implementing/Supporting Workday HR


• Strong experience within Workday HR deployments and operational support projects


• Ability to build and develop strong client relationships


• Excellent verbal and written communication skills


• Passionate about knowledge sharing


• Ability to learn technology quickly through instruction and self-training


• Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust


• Good problem solver with ability to consider alternative and diverse perspectives


• Must/Good to have Certification/Pro from Workday