Workday LMS Consultant (63980)

Hitachi Digital Services; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Industry-leading benefits

Flexible arrangements

Support for holistic health

Job summary

A global digital solutions firm based in Hyderabad is seeking an experienced candidate to provide Tier 2 support for Workday Learning and manage LMS operations. The role involves troubleshooting, configuring notifications, and reporting, focusing on optimizing business processes and facilitating team collaboration. Ideal candidates should have a passion for innovation and a commitment to inclusivity, as they work to develop data-driven solutions in a supportive environment.

Qualifications

• Experience in providing Tier 2 support for Workday Learning and Core HCM.
• Ability to manage daily LMS operations including course creation and user assignments.
• Familiarity with various learning content types like eLearning and SCORM.
• Configure and troubleshoot Workday Learning notifications (Enrolment alerts, reminders, approvals, completion messages).
• Configure, maintain, and optimize Workday Learning business processes (BPs) and related integrations.
• Develop, maintain, and analyse Workday Learning reports—including standard, custom, matrix, and composite reports to track participation, completion and compliance metrics.
• Perform EIB loads to manage and update learning assignments, completions, and course data.
• Collaborate with HR, Tale

Responsibilities

• Provide Tier 2 support for Workday Learning and Core HCM.
• Manage daily LMS operations including course creation and compliance tracking.
• Configure and troubleshoot Workday Learning notifications.
• Develop and analyze learning reports to track participation and compliance.
• Coordinate with HR and other teams to deliver Learning solutions.

Job description

Overview

We are Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We are people‑centric and committed to powering good. Every day we future‑proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to move our company and customers from what is now to what is next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job Description

• Provide Tier 2 support for Workday Learning and Core HCM, resolving escalated incidents and service requests.
• Manage daily LMS operations, including course creation, user assignments, campaigns, compliance tracking, and system maintenance.
• Administer and maintain various learning content types, including eLearning, SCORM, AICC, xAPI, instructor‑led, and blended learning courses.
• Configure and troubleshoot Workday Learning notifications (Enrolment alerts, reminders, approvals, completion messages).
• Configure, maintain, and optimize Workday Learning business processes (BPs) and related integrations.
• Develop, maintain, and analyse Workday Learning reports—including standard, custom, matrix, and composite reports to track participation, completion and compliance metrics.
• Perform EIB loads to manage and update learning assignments, completions, and course data.
• Collaborate with HR, Tale

About Us

We are a global, team of innovators. Together, we harness engineering excellence and passion to co‑create meaningful solutions to complex challenges. We turn organizations into data‑driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives: Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit‑based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

Benefits

We help take care of your today and tomorrow with industry‑leading benefits, support, and services that look after your holistic health and wellbeing. We are champions of life balance and offer flexible arrangements that work for you (role and location dependent). We are always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.