Workday Analyst

TraceLink; Pune District; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

TraceLink is seeking a Workday Analyst to join the HR Technology team in Pune. You will configure Workday modules, support integrations, and assist with testing and release management.

You will partner with HR and business stakeholders to gather requirements, document changes, and maintain data integrity, audits, and end-user support.

The role emphasizes collaboration across HR, Payroll, IT, and finance, with opportunities to lead open enrollment cycles and year-end processing.

Qualifications

• 3+ years hands-on experience as a Workday analyst/administrator
• Strong ability to translate business requirements into Workday configurations
• Working knowledge of Workday integrations and reporting

Responsibilities

• Partner with HR and business stakeholders to gather requirements and redesign processes
• Assist with Workday projects including testing, deployments, and report writing
• Diagnose and resolve end-user issues and maintain system security and data integrity
• Develop and maintain documentation of Workday configurations and procedures
• Perform routine data validation and corrective actions with stakeholders
• Support Open Enrollment, compensation cycles, performance reviews, and year-end processing
• Configure and maintain business processes, rules, and notifications across Workday modules
• Support Workday security architecture and access reviews
• Monitor integration logs and resolve errors
• Collaborate with HRIT to resolve system issues and optimize processes
• Coordinate with HR, Payroll, IT to ensure policy compliance and reporting needs
• Act as SME on Workday capabilities and translate requirements to solutions
• Assist with change management, including test scripts and end-user communications

Skills

Workday configuration

Requirements gathering

Cross-functional collaboration

Education

Bachelor's degree in IT/HR/Business

Tools

Workday Integrations

Job description

Company overview:

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

JOB SUMMARY

The Workday Analyst combines hands-on Workday configuration expertise with technical build skills to support and evolve the organization's Workday HCM platform. This role partners with HR and cross-functional business stakeholders to gather requirements, configure and test system changes, and support integrations, reports, and calculated fields. The Analyst plays a key role in bi-annual release management, day-to-day system support, data integrity, and delivery of HR technology projects, reporting directly to the Manager, HR Technology.

ROLE & RESPONSIBILITIES

• Partner with HR and business stakeholders to gather requirements, re-design current processes, and configure new functionality to support growing business operations.
• Assist with ongoing Workday projects including application testing, implementation, enhancements/upgrades, report writing, and new functionality investigation and deployment.
• Diagnose and resolve end-user, business process, and security issues; provide day-to-day support to HR and other Workday end-users.
• Develop and maintain documentation of Workday business processes, configuration decisions, and support procedures.
• Perform routine audits for system data validation and integrity, and partner with key stakeholders to make necessary corrections.
• Assist with special projects and annual initiatives such as Open Enrollment, compensation review cycle, performance reviews, and year-end processing.
• Configure and maintain business process framework, condition rules, and notifications across supported Workday modules.
• Support Workday security architecture, including domain and business process security policies, role-based security groups, and periodic access reviews.
• Monitor integration event logs and resolve errors.
• Collaborate with other HRIT team members to research and resolve Workday system issues, unexpected results, or process flaws; recommend solutions or alternate methods to meet requirements.
• Collaborate cross-functionally with HR, Payroll, IT, and other business teams to ensure Workday configuration aligns with policy, compliance, and reporting needs.
• Serve as a subject-matter resource on Workday capabilities, translating business requirements into scalable technical solutions.
• Support change management activities, including test scripts, training materials, and end-user communications.

QUALIFICATIONS

• 3+ years of hands‑on experience as a Workday analyst/administrator responsible for configuration, testing, and support across several Workday modules (e.g., HCM, Compensation, Benefits, Absence, Extend, Payroll, and others).
• Bachelors degree in information technology, human resources, business administration, or related field is required.
• Working technical proficiency with Workday integrations.
• Demonstrated ability to translate functional business requirements into system configuration and technical solutions.
• Strong and effective written, verbal, and presentation skills, with the ability to collaborate with team members and business stakeholders at all levels of the organization.

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [e-mail].