Senior System Analyst- Workday

EDGE Executive Search; Gurugram District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

EDGE Executive Search is seeking a skilled HR Senior Systems Analyst in Gurugram to manage and optimize our HRIS, primarily Workday, ensuring configuration, maintenance, and reporting align with HR operations and compliance.

You will collaborate with HR, IT, and vendors, manage tickets in Jira/ServiceNow, drive process improvements, maintain data integrity, and support talent management, compensation, and benefits processes.

Qualifications

• 2-5 years of Workday configuration experience across modules.
• Familiar with Jira or Service Now ticketing tools.
• Understanding of data governance and quality practices.
• Experience in agile ceremonies and sprint planning.
• Strong problem-solving and analytical skills.
• MS Office Suite with intermediate Excel skills.

Responsibilities

• Deliver HRIS capabilities from idea to implementation with stakeholders.
• Manage HR system enhancement requests and incidents via ticketing systems.
• Troubleshoot HR technology issues and system problems.
• Partner with HR and business teams to drive process improvements.
• Maintain data integrity through audits, testing, and updates.
• Support cyclical HR processes like talent management and compensation planning.
• Create training materials and conduct user training sessions.
• Collaborate with IT or vendors on system upgrades and patches.

Skills

Workday configuration

Data governance

Agile ceremonies

Analytical thinking

Excel proficiency

Tools

Jira

ServiceNow

Job description

R The Company

Our client is a global leading financial services company with 150+ years of history that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios.

The Job

The HR Senior Systems Analyst is responsible for the effective administration, support, and optimization of the organizations Human Capital Management (HCM) system and other HR Information Systems. This role ensures that our systems are configured, maintained, and leveraged to support HR operations, reporting, compliance and overall business goals.

Key Responsibilities

• •As part of a team, deliver capabilities from idea to implementation while working daily with stakeholders
• •Manage and track HR system related service and/or product enhancement requests and incidents through Jira (or other ticketing system) ensuring timely resolution and clear communication with stakeholders in accordance with our operating guidelines
• •Resolve HR technology related issues, troubleshooting, and system issues
• •Partner with HR and business teams to identify process improvements and system enhancements
• •Maintain data integrity through regular audits, testing, and system updates
• •Partner and/or support cyclical HR processes such as talent management, compensation planning, and benefits administration
• •Document processes, provide training materials, and host user training sessions for stakeholders
• •Collaborate with IT or vendors on system upgrades/releases, patches, and implementations

Your Profile

• 2-5 years of experience with Workday systems configuration in 1 or more Workday modules
• Familiarity with ticket management tools such as Jira or Service Now
• Understanding of data governance, operating guidelines, and quality engineering best practices
• Experience, or ability to adapt and learn, in participating in agile ceremonies such as daily stand-ups, backlog refinement, sprint reviews, and planning initiatives
• Strong critical thinking, analytical, and problem-solving skills
• Proficiency with Microsoft Office Suite, and intermediate level with Excel