Workday Absence Functional

Elfonze Technologies; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Elfonze Technologies is seeking an experienced Workday specialist to support and optimize the Absence module across multiple tenants. The role demands deep expertise in configuring leaves, accruals, calendars, notifications, and approval workflows, as well as mass data operations using EIBs and MOM tasks.

The candidate will collaborate with HR and IT teams, ensure data integrity, and drive improvements in absence and time-off processes for a global organization, including cross-geo coordination

Qualifications

• At least 4 years of experience in Workday Absence module configuration and tenant setup.
• Expertise in configuring leave of absence, time off plans, eligibility for absence types, accruals, absence calendars, work schedules, notifications, and approval workflows.
• Experienced with mass uploads using EIBs, mass operations management (MOM) tasks, purging data, calc fields, and migrating configurations between tenants.
• Have a good understanding of HR processes and worker data.
• Knowledge of at least one other Workday module (HCM, Benefits, Payroll, etc.) for Canada/UK.
• Skilled in resolving complex issues, recommending solutions, and assessing dependencies on Workday functionalities and interfaces.
• Good understanding of core ITIL processes and information security standards.
• Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs.
• Extensive stakeholder management and excellent communication skills.
• Demonstrate understanding of business operations in a large multinational with time zones and collaboration across locations.
• Completed Workday training and earned PRO/Partner Certification.

Responsibilities

• Configure and maintain the Workday Absence module across tenants and ensure consistency.
• Lead data migrations and MOM tasks between Workday tenants and purge obsolete data when required.
• Resolve complex Workday issues, advise on dependencies, and coordinate with HR/IT teams.
• Provide customer support with adherence to SLAs and KPI targets.

Skills

Workday Absence module configuration

Tenant setup

BP definitions

Leave of absence configuration

Time off plans

Accruals

Absence calendars

Work schedules

Notifications

Approval workflows

EIBs

MOM tasks

Data purging

Calc fields

Cross-tenant migrations

HR processes

Worker data

Other Workday modules (Canada/UK)

ITIL concepts

Ticketing systems

SLA/KPI awareness

Stakeholder management

Communication skills

Time zone and cultural sensitivity

PRO/Partner Certification in Workday

Tools

Workday

EIBs

Ticketing systems

Job description

• At least 4 years of experience in maintaining the Workday Absence module configuration, tenant setup and BPs definitions.
  
• Expertise in configuring leave of absence, time off plans, eligibility for absence types, accruals, absence calendars, work schedules, notifications, approval workflows.
  
• Experienced with mass uploads using EIBs, mass operations management (MOM) task, purging data, calc fields, and migrating configurations between tenants.
  
• Have a good understanding of HR processes and worker data.
  
• Knowledge of at least one other Workday module, such as HCM, Benefits, Compensation, Reporting, Onboarding, Security, Talent, Recruiting or Payroll (for Canada and the UK).
  
• Skilled in resolving complex issues, recommending solutions, and assessing dependencies on Workday functionalities and interfaces.
  
• Good understanding of core ITIL processes (Incident Management, Change Management, Problem Management, etc.) and information security and data protection standards
  
• Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs
  
• Extensive stakeholder management skills and excellent communication skills
  
• Demonstrate an understanding of business operations within a large multinational organization, including factors such as time zone variations, cultural diversity, and collaboration among team members across multiple locations.
  
• Completed Workday training and earned PRO/Partner Certification in the area of expertise