we are hiring For Customer support executive II Mohali

TP; Mohali; On-site; INR 300,000 - 420,000; Full time

Job summary

TP in Mohali is seeking a customer-centric sales professional to engage with customers via calls, chat, or email and identify needs to recommend products or services.

The role focuses on driving sales through upselling and cross-selling while maintaining high standards of service. Immediate joiners and night shifts are preferred to support ongoing operations in a rotational schedule.

Qualifications

• Graduate is mandatory.
• Excellent verbal and written communication.
• Strong command of English with no grammatical errors in written communication.
• Night shift availability.
• Immediate joiners preferred.

Responsibilities

• Engage with customers professionally through calls, chat, or email.
• Identify customer needs and recommend suitable products/services.
• Drive sales through effective upselling and cross-selling.
• Maintain high standards of customer service and communication.
• Achieve individual sales and performance targets.
• Ensure accurate documentation and follow organizational processes.

Skills

Interpersonal skills

Persuasion

Customer-focused

Positive attitude

Fast-paced environment

Learning agility

Education

Graduate

Job description

Job Description

Location: Mohali
Shift: Rotational
Joining: Immediate

Key Responsibilities

• Engage with customers professionally through calls, chat, or email.
• Identify customer needs and recommend suitable products/services.
• Drive sales through effective upselling and cross-selling.
• Maintain high standards of customer service and communication.
• Achieve individual sales and performance targets.
• Ensure accurate documentation and follow organizational processes.

Eligibility Criteria

• Graduate (Mandatory).
• Excellent verbal and written communication skills.
• Strong command of English with no grammatical errors in written communication.
• Comfortable working in night shifts.
• Comfortable with sales and achieving sales targets.
• Immediate joiners preferred.

Desired Skills

• Strong interpersonal and persuasion skills.
• Customer-focused approach with a positive attitude.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to business requirements.