Walkin Interview - VKYC - Hindi Voice process - Pune

TVS Credit Services Ltd; Kalyani Nagar; On-site; INR 320,000 - 520,000; Full time

Job summary

TVS Credit Services Ltd in Kalyani Nagar, Maharashtra, India, invites applications for a KYC verification role focused on Video KYC and RBI-compliant verification. The candidate will validate documents, perform risk checks, and ensure timely completion of verifications as per defined SLAs.

Freshers may apply; bilingual (Hindi and English) communication is mandatory, with good computer skills and attention to detail.

Qualifications

• Perform customer KYC verification through Video KYC as per RBI regulations and company policies.
• Validate and review customer KYC documents for authenticity and completeness.
• Complete assigned verifications within defined TAT and productivity targets.
• Ensure high quality and compliance standards during the VKYC process.
• Maintain proper documentation and records of verification outcomes.
• Escalate discrepancies, suspicious cases, or non-compliance to the concerned team.
• Adhere to internal SOPs, audit requirements, and regulatory guidelines.

Responsibilities

• Perform customer KYC verification through Video KYC as per RBI regulations and company policies.
• Validate and review customer KYC documents for authenticity and completeness.
• Complete assigned verifications within defined TAT and productivity targets.
• Ensure high quality and compliance standards during the VKYC process.
• Maintain proper documentation and records of verification outcomes.
• Escalate discrepancies, suspicious cases, or non-compliance to the concerned team.
• Adhere to internal SOPs, audit requirements, and regulatory guidelines.

Skills

KYC verification

Video KYC

Regulatory compliance

Attention to detail

Communication skills

Freshers welcome

Multilingual Hindi-English

Education

Graduate / Undergraduate

Job description

Job purpose

To conduct customer KYC verification through Video KYC (VKYC) or physical modes in compliance with RBI guidelines, ensuring accuracy, quality, and timely completion of verification processes

Role & responsibilities

• Perform customer KYC verification through Video KYC as per RBI regulations and company policies.
• Validate and review customer KYC documents for authenticity and completeness.
• Complete assigned verifications within defined TAT and productivity targets.
• Ensure high quality and compliance standards during the VKYC process.
• Maintain proper documentation and records of verification outcomes.
• Escalate discrepancies, suspicious cases, or non-compliance to the concerned team.
• Adhere to internal SOPs, audit requirements, and regulatory guidelines.

Preferred candidate profile

• Graduate / Undergraduate
• Hindi and English language speaking mandatory
• Knowledge of RBI-specified KYC documentation
• 02 years of experience in KYC, Operations, or Customer Verification (Freshers can apply)
• Basic computer knowledge and system handling skills
• Good communication skills in required regional languages
• Attention to detail and accuracy
• Ability to meet daily productivity and quality targets
• Strong compliance and process orientation