Walk-in | VKYC Disbursement - Telugu speaking - Voice Process

TVS Credit Services Ltd; Chennai; On-site; INR 240,000 - 360,000; Full time

Job summary

TVS Credit Services Ltd is seeking a KYC verification associate to conduct customer KYC checks via Video KYC or physical methods, in line with RBI guidelines. The role emphasizes accuracy, timely completion, and strict adherence to compliance standards. Telugu language skills are mandatory with knowledge of RBI-specified KYC documentation.

Freshers may apply with 0–2 years in KYC or related operations. Strong attention to detail and regional-language communication are essential for daily

Qualifications

• Graduate/undergraduate degree required.
• Good communication skills in regional languages.
• Basic computer knowledge and system handling skills.

Responsibilities

• Perform customer KYC verification through Video KYC and RBI-compliant processes.
• Validate and review customer KYC documents for authenticity and completeness.
• Complete assigned verifications within defined TAT and productivity targets.
• Ensure high quality and compliance standards during VKYC.
• Maintain proper documentation and records of verification outcomes.
• Escalate discrepancies or non-compliance as needed.
• Adhere to internal SOPs, audit requirements, and regulatory guidelines.

Skills

Basic computer skills

Communication skills

Education

Graduate / Undergraduate

Job description

Job purpose

To conduct customer KYC verification through Video KYC (VKYC) or physical modes in compliance with RBI guidelines, ensuring accuracy, quality, and timely completion of verification processes .

Role & responsibilities

• Perform customer KYC verification through Video KYC as per RBI regulations and company policies.
• Validate and review customer KYC documents for authenticity and completeness.
• Complete assigned verifications within defined TAT and productivity targets.
• Ensure high quality and compliance standards during the VKYC process.
• Maintain proper documentation and records of verification outcomes.
• Escalate discrepancies, suspicious cases, or non-compliance to the concerned team.
• Adhere to internal SOPs, audit requirements, and regulatory guidelines.

Preferred candidate profile

• Graduate / Undergraduate
• Telugu speaking is mandatory
• Knowledge of RBI-specified KYC documentation
• 0 to 2 years of experience in KYC, Operations, or Customer Verification (Freshers can apply)
• Basic computer knowledge and system handling skills
• Good communication skills in required regional languages
• Attention to detail and accuracy
• Ability to meet daily productivity and quality targets
• Strong compliance and process orientation