Executive- Bank office VKYC Operations

Finxecute Solutions Private Limited; Thane; On-site; INR 250,000 - 450,000; Full time

Job summary

Finxecute Solutions Private Limited is seeking a VKYC Operations Associate in Thane to support day-to-day verification tasks and customer interactions.

Responsibilities include handling video-call based identity verification, maintaining records, and performing back-office operations while ensuring KYC/AML compliance. Candidates should have a graduate degree and experience in digital payments/financial services, with strong communication and Excel skills, and the ability to work in shifts.

Qualifications

• Experience in Digital Payments/Financial Services/Banking.
• Strong verbal and written communication via video calls.
• Knowledge of KYC and AML regulations.
• Proficient in MS Excel.
• Basic document verification.
• Willingness to work in shifts and learn.
• Self-motivated and team oriented.

Responsibilities

• Handle VKYC day-to-day operations.
• Perform customer identification and verification via video calls.
• Maintain accurate records of customer interactions and verification processes.
• Perform back-office operations.

Skills

VKYC operations

Video call verification

Customer communication

KYC AML regulations

Excel

Document verification

Back-office operations

Independent shifts

Team player

Digital Payments

Record keeping

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Hands-on experience in handling VKYC day-to-day operations. Good knowledge of VKYC documentation and regulatory norms.

Customer Video call handling: Perform customeridentification and verification process through video calls, adhering & scrutinizing VKYC

• Maintain accurate records: Maintain accurate records of customer interactions and verification proces
• Perform back-office operations

Job Specific Skills:

Applicants should have –

• Previous experience in Digital Payments/Financial Services/Banking is required
• Good verbal and written communication skills: Ability to interact effectively with customers through video calls.
• Understanding of KYC and AML regulations.
• Microsoft Office prowess/Excel
• Basic knowledge of document verification
• Ability to work independently in shifts and desire to learn
• Self-motivated and a strong team player.

Education Qualification:

Minimum Graduate from a recognized university