Walkin Drive ll Customer service- International Voice & Chat process

Firstsource; Bengaluru; Presencial; INR 220.000 - 340.000; Tempo integral

Benefícios oferecidos por esta vaga

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Performance-Based Incentives

Growth & career development

Resumo da vaga

Firstsource Solutions Limited, a global BPO, invites applications for Customer Support Executive to handle international voice and chat processes from Bengaluru. The role requires excellent English communication and willingness to work UK rotational shifts.

Freshers with strong English are welcome; experienced in international voice support are preferred. Two-way cab, rotational week-offs, performance incentives, and clear growth paths are provided.

Qualificações

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Responsabilidades

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Conhecimentos

English communication

International voice experience

Freshers welcome

UK shift willingness

Descrição da vaga

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Position: International Voice, Chat, Semi Voice, & Upselling process UK Shift.

Role: Customer Support Executive

Job Responsibilities

• Handle customer calls professionally in an international voice process.


• Provide excellent customer service and resolve customer queries.


• Communicate clearly and effectively in English.


• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.


• Candidates with international voice/customer support experience are preferred.


• Freshers with strong English communication skills may also apply.


• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift


• Rotational Week-Offs


• Two-Way Cab Facility


• Unlimited Performance-Based Incentives


• Growth & career development opportunities

If you're looking for an exciting opportunity in an international voice process, this could be the right fit for you!

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.