Walkin Drive ll Customer service- International Voice & Non Voice

Firstsource; Bengaluru; Presencial; INR 201.000 - 290.000; Tempo integral

Benefícios oferecidos por esta vaga

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Incentives

Growth opportunities

Resumo da vaga

Firstsource Solutions Limited is hiring for a Customer Support Executive to handle international voice, chat and upselling processes from the UK shift. You will engage with customers, resolve queries, and maintain service quality from Bengaluru. Strong English communication and willingness to work UK rotational shifts are essential to succeed.

The role offers growth opportunities, weekly rotations, and cab facility as part of the perks in a global customer service environment.

Qualificações

• Excellent verbal communication in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Responsabilidades

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Conhecimentos

English communication

Customer service

International voice

Descrição da vaga

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Position: International Voice, Chat, Semi Voice, & Upselling process UK Shift.

Role: Customer Support Executive

Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities

If you're looking for an exciting opportunity in an international voice process, this could be the right fit for you!