Job Opening - International Voice Process Freshers and Experience

The Job Factory; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Cab facility

Incentives & bonuses

Growth opportunities

Training provided

Job summary

The Job Factory in Bengaluru is hiring for an International Voice Process Executive. Freshers with strong English communication will join a dynamic customer support team.

Responsibilities include handling customer calls, providing professional support to international clients, updating records, and meeting quality and productivity targets. Rotational/night shifts, work-from-office, and training provided are part of the role.

Qualifications

• Freshers can apply.
• Excellent communication skills in English
• Basic computer knowledge
• Willingness to work in rotational shifts
• Immediate joiners preferred

Responsibilities

• Handle customer queries through calls
• Provide excellent customer support
• Maintain professional communication with international customers
• Resolve customer issues effectively
• Update customer information in the system
• Meet quality and productivity targets

Skills

Good verbal communication

Active listening

Positive attitude

Problem-solving ability

Team player

Job description

We are hiring enthusiastic and energetic freshers for an International Voice Process role.

Job Role

International Voice Process Executive

Eligibility

• Freshers can apply
• Excellent communication skills in English
• Basic computer knowledge
• Willingness to work in rotational shifts
• Immediate joiners preferred

Roles & Responsibilities

• Handle customer queries through calls
• Provide excellent customer support
• Maintain professional communication with international customers
• Resolve customer issues effectively
• Update customer information in the system
• Meet quality and productivity targets

Skills Required

• Good verbal communication
• Active listening skills
• Positive attitude
• Problem-solving ability
• Team player

Job Details

• Location: Bengaluru
• Salary: Best in industry
• Shift: Rotational / Night Shift
• Work Mode: Work from Office

Perks & Benefits

• Cab facility
• Incentives & bonuses
• Growth opportunities
• Training provided