Walk-in | We Are Hiring | International Customer Support

Firstsource; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Incentives

Growth opportunities

Job summary

Firstsource Solutions Limited is hiring for International Voice, Chat, and Semi-Voice processes with UK shift. The role is Customer Support Executive, handling international customer calls and queries with emphasis on English communication and quality service.

Freshers with strong English may apply, with willingness to work in UK rotational shifts. Two-way cab and performance-based incentives accompany the role for growth and career development.

Qualifications

• Excellent verbal communication in English.
• Experience in international voice/call center roles preferred.
• Freshers with strong English communication can apply.

Responsibilities

• Handle customer calls in an international voice process.
• Provide excellent customer service and resolve queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

English fluency

Voice support

Customer service

UK shift readiness

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

HIRING INTERNATIONAL Voice, Chat & Semi Voice process

Position: International Voice, Chat, & Semi Voice process UK Shift Role: Customer Support Executive

Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities