Walk-in | Mega Walk-in Drive | Freshers & Experienced | Voice & Chat

Firstsource; Bengaluru; On-site; INR 279,000 - 446,000; Full time

Benefits offered by this job

UK shift

Rotational week-offs

Two-way cab facility

Performance-based incentives

Growth & career development

Job summary

Firstsource Solutions Limited in Bengaluru is hiring for an International Voice, Chat and Upselling process role with a UK shift. You will handle international customer calls, provide service, and resolve queries with clear English communication.

Freshers with strong English skills are welcome; experienced candidates are preferred. Perks include UK shift, rotational week-offs, cab facility, and performance-based incentives for growth in a global BPO setting.

Qualifications

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.

Responsibilities

• Handle customer calls in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

English fluency

International voice experience

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

HIRING INTERNATIONAL Voice, Chat, Semi Voice, & Upselling process

Position: International Voice, Chat, Semi Voice, & Upselling process UK Shift.

Role: Customer Support Executive
Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities

If youre looking for an exciting opportunity in an international voice process, this could be the right fit for you!