Walk- In Drive International Voice and Non Voice Process

Firstsource; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

Two-Way Cab Facility

Unlimited Performance-Based Incentives

Rotational Week-Offs

Career Growth Opportunities

Exposure to an International Process

Job summary

Firstsource Solutions Limited, a global BPO leader, invites energetic candidates to join the International Voice and Non Voice Process for UK-based customer support operations. The role offers UK rotational shifts, with two-way cab facility and performance-based incentives.

Freshers and experienced professionals are welcome to apply, with opportunities for career growth in an international process ecosystem.

Qualifications

• Excellent English communication skills.
• Strong customer-handling and problem-solving abilities.
• Freshers and experienced candidates welcome.
• Willingness to work rotational shifts and week-offs.

Responsibilities

• Handle UK-based customer inquiries through voice and non-voice channels.
• Provide courteous and effective support to international customers.
• Collaborate with internal teams to resolve issues and improve service quality.

Skills

English communication

Customer handling

Problem solving

Freshers welcome

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

We are looking for enthusiastic candidates to join our International Voice and Non Voice Process for UK-based customer support operations.

Position: Customer Support Executive
Process: International Voice and Non Voice
Shift: UK Rotational Shifts

What Were Looking For

• Excellent English communication skills
• Strong customer-handling and problem-solving abilities
• Freshers and experienced candidates are welcome
• Flexibility to work rotational shifts and week-offs

What We Offer

• Two-Way Cab Facility
• Unlimited Performance-Based Incentives in voice process
• Rotational Week-Offs
• Career Growth Opportunities
• Exposure to an International Process

If you're looking for an exciting opportunity in an international voice process, this could be the right fit for you!