Walk-in | US FIRST PARTY Collection

Ienergizer; Dadri; Sur place; INR 240 000 - 420 000; Plein temps

Résumé du poste

iEnergizer in Noida (India) seeks an experienced collections professional to contact US customers about outstanding payments and negotiate settlements. The role focuses on maintaining professional communication while driving payment outcomes.

You will handle objections, document interactions, and aim for targets within a compliant environment. Immediate joiners are preferred, with opportunities to grow in a fast-paced, customer-centric team.

Qualifications

• Minimum 6 months experience in US First-Party Collection.
• Strong English communication and negotiation skills.
• Understanding of debt recovery, payment arrangements, and collection procedures.
• Ability to handle objections and resolve payment-related concerns professionally.
• Target-driven with focus on collection performance and customer handling.
• Good listening, problem-solving, and interpersonal skills.
• Immediate joiners preferred.

Responsabilités

• Contact customers in the US regarding outstanding payments and overdue accounts.
• Make outbound calls to discuss pending balances and payment options.
• Negotiate suitable payment arrangements while maintaining professional communication.
• Handle customer queries, objections, and payment-related concerns effectively.
• Maintain accurate records of customer interactions and collection updates.
• Follow company policies, compliance guidelines, and quality standards.
• Achieve assigned collection targets and maximize performance-based incentives.

Connaissances

English communication

Negotiation

Debt recovery

Payment arrangements

Objection handling

Interpersonal skills

Listening

Problem-solving

Customer handling

US collections experience

Description du poste

Role & responsibilities

• Contact customers in the US regarding outstanding payments and overdue accounts.
• Make outbound calls to discuss pending balances and payment options.
• Negotiate suitable payment arrangements while maintaining professional communication.
• Handle customer queries, objections, and payment-related concerns effectively.
• Maintain accurate records of customer interactions and collection updates.
• Follow company policies, compliance guidelines, and quality standards.
• Achieve assigned collection targets and maximize performance-based incentives.

Preferred candidate profile

• Candidates with a minimum of 6 months of experience in US First-Party Collection.
• Strong English communication and negotiation skills.
• Good understanding of debt recovery, payment arrangements, and collection procedures.
• Ability to handle customer objections and resolve payment-related concerns professionally.
• Target-oriented individuals with a focus on collection performance and customer handling.
• Candidates with good listening, problem-solving, and interpersonal skills.
• Immediate joiners will be preferred.

Contact Details

HR Contact Person: Aditya Tiwari
Company: iEnergizer, Noida
Email: [e-mail]
Contact Number: 7007883348
Job Location: A-37, Sector 60, Noida, Gate No. 2