US Collection

Futureheights Training And Consultant; Dadri; Sur place; INR 376 000 - 450 000; Plein temps

Avantages offerts par ce poste

Transport Allowance

Attendance Allowance

Cab/Meal

Résumé du poste

Futureheights Training And Consultant is seeking an experienced Collector for our US Credit Card Collections team in Noida. The role requires handling inbound and outbound calls, resolving outstanding balances, and ensuring regulatory compliance.

The ideal candidate has at least 6 months in US credit card collections, excellent English communication, and the ability to work in a fast-paced, 24x7 environment. Immediate joiners are preferred.

Qualifications

• 6 months of experience in US credit card collections.
• Excellent English communication skills; V&A round will be conducted.
• Immediate joiners preferred.
• Strong interpersonal skills and ability to work in a 24x7 environment.

Responsabilités

• Handle inbound and outbound calls for US credit card collections.
• Engage with customers to resolve balances while maintaining professionalism.
• Ensure compliance with company policies and regulatory guidelines.
• Meet performance targets related to collections, attendance, and customer satisfaction.
• Collaborate with team members and supervisors to achieve process goals.

Connaissances

English communication

Interpersonal skills

Team collaboration

US collections exposure

Description du poste

Job Description Collector (Contact Center)

Position: Collector Contact Center

Location: [Noida ]

About the Role

We are seeking experienced professionals in US Credit Card Collections to join our Contact Center team. The role requires excellent communication skills in English and the ability to handle collection processes effectively in a fast-paced environment.

Key Responsibilities

• Handle inbound and outbound calls for US credit card collections.
• Engage with customers to resolve outstanding balances while maintaining professionalism.
• Ensure compliance with company policies and regulatory guidelines.
• Meet performance targets related to collections, attendance, and customer satisfaction.
• Collaborate with team members and supervisors to achieve process goals.

Requirements

• Minimum 6 months of experience in US credit card collections.
• Excellent English communication skills (V&A round will be conducted).
• Immediate joiners preferred.
• Strong interpersonal skills and ability to work in a 24x7 environment.

Compensation & Benefits

• Salary: Up to 37,000 in-hand approx. (based on last drawn salary & document validation).
• Transport Allowance: 5,000
• Attendance Allowance: 3,000 (as per company policy)
• Cab/Meal: One-side drop + 1-time meal during odd hours.

Shifts

• 24x7 rotational shifts.