Walk-in | Urgent hiring ll Customer Support Executive ll Noida Sec-142

AIonOS; Uttar Pradesh; On-site; INR 201,000 - 290,000; Full time

Benefits offered by this job

Cab facility

Job summary

AIonOS in Noida, Uttar Pradesh, is seeking Customer Support Experts (Voice Process - Domestic Travel Support) to join a dynamic team. The role involves handling inbound calls, assisting with bookings and refunds, and delivering quick, accurate resolutions.

Candidates with 6 months of relevant experience and good communication skills are encouraged to apply. The position offers a 5-day work week with 10-hour shifts, rotational shifts and cab facility in odd hours, located at Noida Sector 142,

Qualifications

• Undergraduate or Graduate candidates may apply; no freshers.
• Minimum 6 months of customer service, BPO, contact center, travel or OTA experience.
• Strong communication and customer handling skills; SHL score B1 or above.

Responsibilities

• Handle inbound voice-based customer interactions.
• Assist with bookings, modifications, cancellations, rebooking and refunds.
• Deliver timely and accurate resolutions to customer queries.
• Adhere to quality, compliance and process standards.
• Collaborate with Team Leaders, SMEs and support teams to resolve issues.
• Maintain customer data confidentiality and security.

Skills

Communication skills

Customer handling

Inbound voice

Education

Graduate or undergraduate

Job description

Urgent hiring ll Hiring Alarm ll Hiring in AionOS

WE'RE HIRING Customer Support Experts (Voice Process - Domestic Travel Support)

Noida Sector -142 | 5 Days Working with 10 hours shift | Rotational Shifts & Weekly Offs

Cab Facility Provided in odd hours

Location : Stellar Okas, 1423, Sector 142, Noida, Uttar Pradesh 201304

About the Role :

*Join our growing Domestic Travel Support Team and help deliver exceptional travel experiences.

*Ideal for customer-centric professionals looking to build a rewarding career in the Airline, Travel, and OTA industry.

Key Responsibilities :

• Handle inbound voice-based customer interactions.
• Assist with bookings, modifications, cancellations, rebooking's, and refunds.
• Deliver timely and accurate resolutions.
• Adhere to quality, compliance, and process standards.
• Collaborate with Team Leaders, SMEs, and support teams.
• Maintain customer data confidentiality.

Eligibility Criteria

• Undergraduate and Graduate candidates can apply. (No Freshers)
• Minimum 6 months of Customer Service, BPO, Contact Center, Travel, Airline, or OTA experience.
• Strong communication and customer handling skills.
• SHL Score: B1 and above.

Why Join Us?

Competitive salary and career growth opportunities.

Exposure to leading travel support operations.

Dynamic and employee‑friendly work culture.

Continuous learning and development opportunities.

Opportunity to grow with a high‑performing team.