Walk-in | Urgent Hiring For Customer Care Executive

Radical Minds; Dadri; On-site; INR 203,000 - 243,000; Full time

Job summary

Radical Mind Pvt. Ltd. in Noida invites candidates for a Customer Service Associate role handling inbound and outbound calls.

Freshers and undergraduates can apply; strong verbal communication and a customer-focused mindset are essential to provide professional assistance and resolve queries. Join immediately to start a career in the customer service industry, with opportunities to learn, grow, and perform against quality targets while following process guidelines and maintaining accurate

Qualifications

• Freshers and undergraduates can apply.
• Excellent communication and customer-focused mindset required.
• Proficiency in handling inbound and outbound customer interactions.

Responsibilities

• Handle inbound and outbound customer calls.
• Understand customer requirements and provide appropriate assistance.
• Resolve customer queries efficiently and professionally.
• Maintain a high level of customer satisfaction.
• Follow process guidelines and company policies.
• Maintain accurate customer information and call records.
• Achieve assigned performance and quality targets.

Skills

Freshers welcome

Excellent communication

Customer-focused

Positive attitude

Inbound/outbound calls

Career growth

Immediate joiners

Education

Graduate / Undergraduate

Job description

WALK-IN / IMMEDIATE HIRING

Customer Service Associate Inbound & Outbound

Company: Radical Mind Pvt. Ltd.

Location: Sector 57, Noida

Profile: Customer Service Associate

Process: Inbound / Outbound

Salary: Up to 20,000 per month (Depends on Interview)

HR: Aakriti Sharma (RM)

JOB HIGHLIGHTS

• Freshers are strongly welcome
• Excellent communication skills required
• Customer-focused and positive attitude
• Inbound & outbound customer interaction
• Opportunity to build a strong career in the customer service industry
• Immediate joiners preferred

ELIGIBILITY

• Graduate / Undergraduate candidates can apply
• Freshers and candidates with relevant experience
• Good verbal communication and interpersonal skills
• Ability to handle customer queries professionally
• Candidates should be confident, energetic and willing to learn

KEY RESPONSIBILITIES

• Handle inbound and outbound customer calls
• Understand customer requirements and provide appropriate assistance
• Resolve customer queries efficiently and professionally
• Maintain a high level of customer satisfaction
• Follow process guidelines and company policies
• Maintain accurate customer information and call records
• Achieve assigned performance and quality targets

WHAT WE LOOK FOR

Communication | Confidence | Customer Handling | Positive Attitude | Learning Agility | Professional Behaviour

Employee Referrals Are Highly Appreciated!

KICKSTART YOUR CAREER WITH RADICAL MIND PVT. LTD.

Great opportunity for freshers to start, learn and grow in a professional environment.