Customer Care Executive

Radical Minds; Sector 10; On-site; INR 240,000 - 360,000; Full time

Job summary

Radical Minds Technologies Pvt. Ltd. in Noida is hiring Travel Executives / Holiday Packages Executives for our Travel Process. The ideal candidate should have good communication skills and an interest or experience in the Travel & Tourism / Holiday Packages domain.

Freshers with good communication skills can apply. The role involves handling customer queries, travel bookings, itineraries, package details, costing, and coordinating with internal teams to ensure smooth bookings.

Qualifications

• Graduate preferred.
• Candidates with experience in Travel, Tourism, Holiday Packages, Travel Sales or Travel Operations will be preferred.
• Freshers with excellent communication skills can also apply.
• Good verbal and written communication skills.
• Customer-focused approach with good convincing and negotiation skills.
• Basic knowledge of domestic/international destinations and travel bookings will be an advantage.
• Immediate joiners are preferred.

Responsibilities

• Handle customer queries related to domestic and international holiday packages.
• Assist customers with travel bookings, itineraries and package details.
• Handle booking amendments, cancellations and changes in travel plans.
• Prepare package costing and customized travel itineraries.
• Coordinate with customers and internal teams to ensure smooth booking execution.
• Understand customer requirements and suggest suitable holiday packages.
• Maintain professional communication and provide excellent customer assistance.
• Follow up with customers and convert travel enquiries into bookings.

Skills

Communication skills

Negotiation skills

Customer handling

Travel knowledge

Education

Graduate preferred

Job description

Hiring: Travel Executive / Holiday Packages Executive

Company: Radical Minds Technologies Pvt. Ltd.
Location: C-46, Sector 57, Noida
Department: Travel / Holiday Packages
Employment Type: Full-Time
Working Days: 6 Days
Joining: Immediate Joiners Preferred
Hiring Reference: HR Yasir

Job Summary

Radical Minds Technologies Pvt. Ltd. is hiring Travel Executives / Holiday Packages Executives for our Travel Process. The ideal candidate should have good communication skills and an interest or experience in the Travel & Tourism / Holiday Packages domain.

Freshers with good communication skills and candidates with relevant travel experience can apply.

Key Responsibilities

• Handle customer queries related to domestic and international holiday packages.
• Assist customers with travel bookings, itineraries and package details.
• Handle booking amendments, cancellations and changes in travel plans.
• Prepare package costing and customized travel itineraries.
• Coordinate with customers and internal teams to ensure smooth booking execution.
• Understand customer requirements and suggest suitable holiday packages.
• Maintain professional communication and provide excellent customer assistance.
• Follow up with customers and convert travel enquiries into bookings.

Candidate Requirements

• Graduate preferred.
• Candidates with experience in Travel, Tourism, Holiday Packages, Travel Sales or Travel Operations will be preferred.
• Freshers with excellent communication skills can also apply.
• Good verbal and written communication skills.
• Customer-focused approach with good convincing and negotiation skills.
• Basic knowledge of domestic/international destinations and travel bookings will be an advantage.
• Comfortable working in a 6-day working environment.
• Immediate joiners are preferred.

Why Join Us?

• Opportunity to work in the Travel & Holiday Packages domain.
• IJP opportunity after 6 months, based on performance and eligibility.
• Career growth opportunities.
• Professional and supportive work environment.
• Opportunity to develop skills in Travel Sales, Holiday Packages & Customer Handling.

Job Location

Radical Minds Technologies Pvt. Ltd.
C-46, Sector 57, Noida

Keywords: Travel Executive, Travel Sales Executive, Holiday Packages, Travel Consultant, Travel Process, Travel Operations, Tourism, Domestic Travel, International Travel, Holiday Package Sales, Travel Booking, Travel Agent, Customer Service, Noida Jobs, Travel Jobs in Noida.