Walk-in | Telesales Associate

ICICI Lombard Group; Mumbai; On-site; INR 260,000 - 380,000; Full time

Job summary

ICICI Lombard Group in Mumbai is seeking a result-driven telesales executive to generate leads, understand customer needs, and convert them into paying clients using outbound calls.

You will meet daily and weekly targets, maintain CRM records, and collaborate with cross-functional teams to achieve sales goals. Freshers welcome; a bachelor's degree is required and strong English communications are essential.

Qualifications

• 0-1 year of experience in telesales or related field (freshers welcome).
• Excellent English language proficiency for phone communication.
• Strong convincing power to close deals.

Responsibilities

• Make outbound calls to generate leads and convert to paying clients.
• Identify customer needs and provide effective solutions.
• Meet daily/weekly targets set by management.
• Maintain accurate CRM records of all interactions.
• Collaborate with other teams to achieve sales goals.

Skills

Outbound calls

Needs analysis

English fluency

Closing deals

Education

Bachelor's degree (any)

Tools

CRM software

Job description

Roles and Responsibilities

• Make outbound calls to potential customers to generate leads and convert them into paying clients.
• Identify customer needs and provide solutions through effective communication skills.
• Meet daily/weekly targets set by the management team.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with other teams to achieve sales goals.

Desired Candidate Profile

• 0-1 year of experience in telesales or related field (freshers welcome).
• Bachelor's degree in any discipline (preferably B.Tech or BE).
• Excellent English language proficiency for clear communication over phone calls.
• Strong convincing power to close deals effectively.