Walk-in | Tele Sales Executive

Matrimony com; Hyderabad; On-site; INR 250,000 - 400,000; Full time

Job summary

Matrimony com in Hyderabad is seeking an outbound sales executive who will call leads, follow up regularly, and build trust with customers by understanding their requirements and recommending the right matrimony packages. You will sell memberships over the phone, explain package features, encourage upgrades or renewals, and address issues promptly to ensure a positive customer experience.

This role requires clear communication, basic system knowledge, and the ability to meet sales targets,

Qualifications

• Outbound calling and lead follow-up
• Strong customer relationship building and needs understanding
• Ability to sell Matrimony memberships over the phone and meet targets
• Explain product features in detail and usage of packages
• Encourage upgrades/ renewals based on customer needs
• Address customer issues and provide quality experience
• Capture insights from interactions for internal teams
• Adhere strictly to process requirements

Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements

Skills

Telugu

Communication

System basics

Job description

Role & responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements

Preferred candidate profile

• Fluent in Telugu
• Good Communication
• Basic System Knowledge