Walk-in | Team Lead
Avmm Property
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Benefits offered by this job
Job summary
Avmm Property in India is seeking a target-oriented Telecalling Team Leader to manage the telecalling team, ensure effective lead follow-up, generate site visits and support the team in achieving booking targets.
The role requires strong communication, team management, and experience in real estate sales/telecalling with a proactive, results-driven mindset. Proficiency in CRM/Excel and coaching are essential. The position offers opportunities to drive lead conversion and performance improvements.
Qualifications
- Excellent communication and team management skills.
- Real estate sales/telecalling experience.
- Target-oriented and proactive approach.
Responsibilities
- Manage, motivate and monitor the Telecalling Team.
- Allocate leads and ensure timely follow-ups.
- Track daily calls, connected leads, follow-ups and site visits.
- Set team targets and monitor individual performance.
- Train telecallers on project details, calling techniques and objection handling.
- Monitor lead quality and coordinate with the Sales Team.
- Follow up on pending leads and confirm site visits.
- Maintain accurate lead records in CRM/Excel.
- Prepare daily and weekly performance reports.
- Identify performance gaps and provide coaching.
- Handle escalated customer queries when required.
- Work closely with Sales Managers to improve Lead Site Visit Booking conversion.
Skills
Tools
Job description
We are looking for a target-oriented Telecalling Team Leader to manage the telecalling team, ensure effective lead follow-up, generate site visits and support the team in achieving booking targets.
- Manage, motivate and monitor the Telecalling Team.
- Allocate leads and ensure timely follow-ups.
- Track daily calls, connected leads, follow-ups and site visits.
- Set team targets and monitor individual performance.
- Train telecallers on project details, calling techniques and objection handling.
- Monitor lead quality and coordinate with the Sales Team.
- Follow up on pending leads and confirm site visits.
- Maintain accurate lead records in CRM/Excel.
- Prepare daily and weekly performance reports.
- Identify performance gaps and provide coaching.
- Handle escalated customer queries when required.
- Work closely with Sales Managers to improve Lead Site Visit Booking conversion.
- Excellent communication and team management skills.
- Real estate sales/telecalling experience.
- Target-oriented and proactive approach.
- Good knowledge of CRM/Excel.
- Strong follow-up and objection-handling skills.
Team Target | Calls | Follow-ups | Site Visits | Bookings | Conversion Ratensibilities.
- Free meal
- Cafeteria
- Festive Bonus
- Performance bonus
- Sales incentives
- Annual bonus
- Mobile bill reimbursements
- Leave encashment
- Provident fund
- Job/soft skill training
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