Walk-in | Service Engineer

Astech Compupower Pvt Ltd; Jaipur; Hybride; INR 240 000 - 360 000; Plein temps

Résumé du poste

Astech Compupower Pvt Ltd in Jaipur, Rajasthan invites applications for an after-sales support role handling electronics products. You will resolve customer queries, provide installation, breakdown and preventive maintenance, and coordinate with internal teams to escalate complex issues.

Ideal candidates have 0-5 years of experience in electronics sales or related after-sales, a Diploma/B.Tech/B.E. degree, strong hardware knowledge, and excellent communication skills for phone support with

Qualifications

• 0-5 years of experience in electronics sales or a related field (after sales support).
• Strong knowledge of electronic hardware components, including installation, configuration, troubleshooting, and repair techniques.
• Excellent communication skills for effective interaction with customers over phone calls.

Responsabilités

• Provide after sales support to customers by resolving their queries and concerns related to electronic products.
• Offer technical services such as installation, breakdown maintenance, preventive maintenance, and repair of electronic hardware.
• Ensure timely resolution of customer issues through effective communication and problem-solving skills.
• Collaborate with internal teams to resolve complex issues that require escalation.

Connaissances

Excellent communication

Hardware knowledge

Experience 0-5 years

Formation

Diploma/B.Tech / B.E. degree

Description du poste

Roles and Responsibilities

• Provide after sales support to customers by resolving their queries and concerns related to electronic products.
• Offer technical services such as installation, breakdown maintenance, preventive maintenance, and repair of electronic hardware.
• Ensure timely resolution of customer issues through effective communication and problem-solving skills.
• Collaborate with internal teams to resolve complex issues that require escalation.

Desired Candidate Profile

• 0-5 years of experience in electronics sales or a related field (after sales support).
• Diploma/B.Tech / B.E. degree from a recognized institution in any specialization.
• Strong knowledge of electronic hardware components, including installation, configuration, troubleshooting, and repair techniques.
• Excellent communication skills for effective interaction with customers over phone calls.