Field Service Engineer

Sbem; Pune District; On-site; INR 350,000 - 500,000; Full time

Benefits offered by this job

On Roll - PF, ESIC, Bonus, Gratuity

Job summary

Sbem in Pune, India, is seeking a field service/customer support executive with 1–5 years of experience handling customer support activities. Basic knowledge of electronic repairing and instrument handling is required.

The role involves traveling all over India, providing prompt feedback to customers, testing electronic and electro-mechanical instruments, and maintaining service documentation.

Qualifications

• 1-5 year experience in handling customer support department activities.
• Good knowledge of testing of electronic & electro-mechanical instruments.
• Ready to travel all over India.

Responsibilities

• Provide prompt and accurate feedback to customers.
• Mail communication and service documentation, ensuring clear records.

Skills

Customer support

Troubleshooting

Communication

Instrument handling

Job description

• Basic Knowledge of Electronic repairing, Instrument Handling.
• Provide prompt and accurate feedback to customers.
• Good communication skill, Troubleshooting knowledge, Mail communication and Service Documentation.
• Job includes traveling.

Required Candidate profile

• 1-5 year experience in handling customer support department activities.
• Good knowledge of testing of electronic & electro-mechanical instruments.
• Ready to travel all over India.

Perks and benefits

• On Roll - PF, ESIC, Bonus, Gratuity.