Walk-in | Service Advisor

V3 Automotives; Chennai District; On-site; INR 250,000 - 420,000; Full time

Job summary

V3 Automotives in Chennai is seeking a Service Advisor to listen to customers, assess vehicle service needs, and coordinate with the workshop to ensure accurate job cards and clear explanations of service requirements.

The role involves providing status updates, obtaining approvals for estimates, and ensuring timely delivery with high customer satisfaction. Freshers are welcome, with candidates having ITI, Diploma, or BE qualifications encouraged to apply.

Responsibilities

• Attend customers and understand their vehicle service requirements
• Prepare job cards and explain service requirements to customers
• Coordinate with technicians and the workshop team
• Provide regular updates to customers regarding vehicle status
• Explain repair/service estimates and obtain customer approval
• Ensure timely vehicle delivery and customer satisfaction
• Handle customer queries and service-related concerns
• Maintain proper service records and documentation

Education

ITI / Diploma / BE

Job description

Role & responsibilities : SERVICE ADVISOR

JOB DESCRIPTION

• Attend customers and understand their vehicle service requirements
• Prepare job cards and explain service requirements to customers
• Coordinate with technicians and the workshop team
• Provide regular updates to customers regarding vehicle status
• Explain repair/service estimates and obtain customer approval
• Ensure timely vehicle delivery and customer satisfaction
• Handle customer queries and service-related concerns
• Maintain proper service records and documentation

Preferred candidate profile

Qualification:

• ITI / Diploma / BE
• Freshers are also eligible
• Experienced candidates can apply