Walk-in | Senior Infrastructure Engineer - Walkin

MKS Vision Group; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

MKS Vision Group in Bengaluru, India seeks a Senior Infrastructure Engineer to support and maintain global IT infrastructure across locations. You will provide second and third level support for enterprise systems including networks, virtualization, servers, and cloud services, while collaborating with the global IS team.

This hands-on role involves monitoring, incident response, and contributing to infrastructure projects, with a focus on Windows Server, Active Directory, DNS/DHCP, Microsoft

Qualifications

• 7+ years of experience supporting enterprise IT infrastructure environments.
• Strong troubleshooting across networking and infrastructure systems.
• Experience administering VMware virtualization environments.
• Experience with Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Excellent English communication and collaboration with global teams.

Responsibilities

• Provide second and third level support for infrastructure incidents and service requests.
• Support and maintain enterprise network infrastructure including switching and routing.
• Troubleshoot LAN, WAN, and site-to-site connectivity issues.
• Monitor infrastructure and respond to alerts and outages.
• Assist with VMware virtualization, Windows Server, and Microsoft 365 services.
• Work with Azure and AWS cloud platforms and participate in projects.

Skills

Network troubleshooting

VMware virtualization

Windows Server administration

Microsoft 365 administration

Cloud platforms

LAN/WAN concepts

English communication

Independent work

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

Active Directory

DNS/DHCP

Microsoft 365

Azure

AWS

Job description

Title: Senior Infrastructure Engineer

Location: India

Department: Corporate Global Information System

Reports to: Manager IT Infrastructure and End User Services

Position Summary

This position is part of the Corporate Global Information Systems team and is responsible for supporting and maintaining the companys global IT infrastructure. Although based in India, this role functions as a corporate infrastructure resource supporting systems and projects across all company locations.

This is a hands on technical role providing second and third level support for enterprise infrastructure systems including network infrastructure, virtualization platforms, server environments, and cloud services. The position works closely with the global infrastructure team to troubleshoot complex issues, maintain reliable infrastructure operations, and participate in infrastructure improvement initiatives.

Key Responsibilities

• Provide second and third level support for infrastructure related incidents and service requests.
• Serve as an escalation point for complex infrastructure and network related issues.
• Support and maintain enterprise network infrastructure including switching, routing, and connectivity between global locations.
• Troubleshoot LAN, WAN, and site to site network connectivity issues.
• Monitor infrastructure systems and respond to alerts, outages, and performance issues.
• Support VMware virtualization infrastructure including host administration and virtual machine operations.
• Support Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
• Support Microsoft 365 services including Exchange Online, Microsoft Teams, and identity management.
• Assist with administration and troubleshooting of cloud platforms including Azure and AWS.
• Participate in infrastructure projects including network improvements, server upgrades, and cloud initiatives.
• Work with Global IS team members to maintain consistent infrastructure standards across locations.
• Coordinate with 3rd party vendors and service providers for infrastructure related support.
• Maintain infrastructure documentation including network diagrams, system procedures, and knowledge base articles.
• Provide after hours support as required.
• Performs other related duties as assigned.

Required Qualifications

• 7+ years experience supporting enterprise IT infrastructure environments.
• Strong troubleshooting and diagnostic skills across networking and infrastructure systems.
• Strong understanding of networking concepts including TCP/IP, VLANs, DNS, DHCP, and routing.
• Experience supporting enterprise network infrastructure and troubleshooting connectivity issues.
• Experience administering VMware virtualization environments.
• Experience supporting Windows Server infrastructure including Active Directory.
• Experience with Microsoft 365 services.
• Excellent spoken and written English skills required, with the ability to clearly communicate technical issues and participate in live troubleshooting calls with global engineering teams.
• Flexibility to attend meetings that overlap with US Eastern time zone business hours.
• Strong communication and collaboration skills working with global teams.
• Ability to work independently and manage multiple priorities.

Desired Qualifications

• Experience with enterprise networking platforms such as Extreme Networks is a plus but not required.
• Experience supporting hybrid cloud environments including Microsoft Azure and AWS.
• Knowledge of cybersecurity frameworks and enterprise security best practices.
• Experience supporting global enterprise environments across multiple geographic locations.
• Familiarity with Linux operating systems.
• ITIL certification or experience working within an IT service management framework.
• Bachelor’s degree in Computer Science or related field desirable.

Job Type

Full time position.

Monday to Friday business hours with occasional after hours support required for maintenance windows or critical incidents.