Walk-in | Senior Associate - Branch Operations

HDFC Life

Karwar

On-site

INR 300,000 - 420,000

Full time

3 days ago

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Job summary

HDFC Life in India is seeking a proactive operations professional to support customer service, backend operations, and lead generation, with a focus on persistency and revival.

The role requires 1+ years of experience in operations or customer service, preferable from insurance or banking, strong communication and MS Office skills, and a willingness to handle processing and documentation.

Qualifications

1+ years of experience in operations, customer service, Sales calling & operations.
Preferably from Insurance or Banking sector.
Strong communication and teamwork.

Responsibilities

Customer Relationship and Services
New Business Processing
Policy Servicing
Claims
Documentation
Business Retention Persistency/Revival
Lead Generations

Skills

Customer Service

Sales Calling

Communication Skills

Education

Graduate/Post Graduate

Tools

MS Office

Job description

Role & responsibilities

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

Customer Relationship and Services

New Business Processing

Policy Servicing

Claims

Documentation

Business Retention Persistency/Revival

Lead Generations

Academic Qualification:

Graduate/Post Graduate

Knowledge, Skills & Abilities:

1+ years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.