Walk-in | Parent Relationship Manager

K12 Techno Services; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Orchids The International School in Chennai is seeking a Female Parent Relationship Manager to counsel parents on admissions and maintain strong relationships with families. The role involves addressing inquiries, guiding applicants through policies, and coordinating with school teams to ensure smooth admissions processes.

The candidate should have MBA or be in final year, excellent English communication, and knowledge of the local language (Hindi a plus).

Qualifications

• MBA or in final year with ongoing studies.
• Strong communication skills in English; local language knowledge.
• Presentable with ability to convince parents.

Responsibilities

• Counsel parents about admissions and persuade them to enroll as per policy.
• Address applicant queries via phone, face-to-face, or written communication and provide solutions.
• Review student records, input data, and generate letters or lists from applicant databases.
• Collaborate with Zonal Heads to support admissions decisions for school programs.
• Maintain positive relationships with parents to understand and meet their needs.

Skills

Fluent English

Hindi (advantage)

Tamil knowledge

Presentable

Education

MBA or final year

Job description

Role & responsibilities

Designation: Parent Relationship Manager (Only Female)

Orchids The International School is one of India leading chains of CBSE and ICSE schools,

then, we have spread our wings across 25+ cities and still growing. We are redefining

education for upcoming generations with smart classes, a remodeled educational

philosophy, top-notch infrastructure, and a technology-integrated curriculum. Such

innovation has brought us recognition from Times School Survey Awards and Asian

Education Leadership Awards.

Location: Chennai Thoriapakkam

Roles and Responsibilities

Counsel the parent for student on admission, convince them to get admission as per the

policies and procedures.

Need to offer solutions to applicant problems and requests regarding admission via

telephone or F2F and in writing.

Review student records, inputs data and generates letters and/or lists utilizing applicant

databases.

Work closely with the Zonal Heads for Schools admission in making admission decisions

for school programs.

Maintain good relationship with parents to understand the parents needs and cater to

their requirements.

Qualification Skills:

Must have completed MBA or in Final year.

Good Communication skills (Fluent English) and must know the local Language. Knowing

Hindi will be an advantage.

Should be super comfortable with kids.

Presentable and need to Convince parents.

• Handle parent queries, concerns, and complaints professionally.
• Maintain effective communication between parents, teachers, and school management.
• Ensure timely resolution of parent grievances.
• Maintain records of parent interactions, feedback, and complaints.
• Coordinate with academic and administrative teams to resolve issues.
• Support parent meetings, school events, and other communication activities.
• Build and maintain positive relationships with parents.