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Primus Global Technologies; Mumbai, Navi Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

Primus Global Technologies in Mumbai is seeking a BPO Team Member to support end-to-end order-to-cash processes. The role involves billing, invoicing, and processing sales orders based on approved customer purchases and contractual terms.

The candidate should have 1–3 years of relevant experience, strong analytical skills, fluent English communication, and proficiency in MS Office. The position requires accuracy, timeliness, and the ability to work under time pressure in a dynamic business

Qualifications

• Graduates and/or post graduates with 1 to 3 years of relevant work experience.
• MS Office proficiency including Word, Excel and PowerPoint.

Responsibilities

• Basic understanding of Billing and invoicing.
• Knowledgeable of various online tools and systems.
• Create and process sales orders in systems based on approved customer purchase orders and contractual terms.
• Ensure sales orders comply with AR, credit, and billing policies to enable accurate and timely invoicing.
• Verify supporting documents such as contracts, rate cards, approvals, and delivery terms prior to order entry.
• Maintain accurate documentation and system records to support audits and internal controls.
• Execute daily billing cycles and manage billing calls/queries in line with SLAs and policy guidelines.
• Coordinate with field/location teams to obtain missing documents for timely invoice processing.
• Maintain real-time billing & unbilled trackers to ensure visibility of accruals and billing pipeline.
• Download and review daily bank statements to identify incoming customer payments.
• Apply cash receipts accurately against invoices with proper remittance advice.
• Reconcile daily cash flow with customer statements, including on account, unapplied, and unallocated payments.
• Monitor and circulate unapplied/unidentified cash daily and drive proactive followups with collectors for resolution.
• Monitor TAT and quality metrics to ensure adherence to operational targets.

Skills

Analytical skills

Communication skills

Self-motivation

Accountability

English communications

Time management under pressure

MS Office proficiency

Domain knowledge

Education

Graduates or postgraduates with 1–3 years of relevant work experience

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Roles and responsibilities

Parameter Description

Job Title

BPO1, BPO 2 (Team Member)

Education / Qualifications

Graduates and/or post graduates with 1 to 3 years of relevant work experience Job Description

End to End Knowledge in Order to Cash Process

Good Knowledge of MS Office Word, Excel and PowerPoint

Skills

Good analytical and communication skills

High energy, self-motivation with a high degree of accountability

Oral and written communications skills in English

Capability to work under time pressure in a dynamic business environment

Computer literate in various toolsGood domain expertise

Job Responsibilities

Basic understanding of Billing and invoicing

Knowledgeable of various online tools and systems

Create and process sales orders in systems based on approved customer purchase orders and contractual terms

Ensure sales orders comply with AR, credit, and billing policies to enable accurate and timely invoicing

Verify supporting documents such as contracts, rate cards, approvals, and delivery terms prior to order entry

Maintain accurate documentation and system records to support audits and internal controls

Execute daily billing cycles and manage billing calls/queries in line with SLAs and policy guidelines

Coordinate with field/location teams to obtain missing documents for timely invoice processing

Maintain real-time billing & unbilled trackers to ensure visibility of accruals and billing pipeline

Download and review daily bank statements to identify incoming customer payments

Apply cash receipts accurately against invoices with proper remittance advice

Reconcile daily cash flow with customer statements, including on account, unapplied, and unallocated payments

Monitor and circulate unapplied/unidentified cash daily and drive proactive followups with collectors for resolution

Monitor TAT and quality metrics to ensure adherence to operational targets