Billing Specialist- Contracts and Agreements

Synoptek; Pune District; On-site; INR 350,000 - 550,000; Full time

Job summary

Synoptek in Pune, India, is seeking a detail-oriented Billing Specialist to ensure accurate invoicing aligned with contracts, timesheets, SOWs, and billing schedules. You will manage multiple billing scenarios, respond to inquiries, collaborate with Finance and Operations, and contribute to process improvements while maintaining audit-ready records.

This role requires precision, deadlines mindset, and strong communication with clients and internal teams to support revenue recognition and close

Responsibilities

• Prepare, process, and issue accurate customer invoices in line with contractual terms, timesheets, Statements of Work, and billing schedules.
• Manage multiple billing scenarios including time and materials, product resale, monthly recurring revenue, and software or consumption-based billing.
• Communicate with clients through calls, emails, and portals regarding overdue invoices, billing inquiries, and payment disputes.
• Partner with internal teams to resolve escalated account issues and mitigate credits.
• Manage multiple billing-related inboxes and maintain accurate documentation in compliance with audit and internal control requirements.
• Interpret and apply Statements of Work, Standard Operating Procedures, and billing workflows.
• Support revenue recognition and financial close activities including accruals and reconciliations.
• Provide billing documentation and supporting schedules during audits.
• Support collections activities by managing assigned accounts and following up on overdue invoices.
• Collaborate with Finance, Collections, Operations, and internal stakeholders to resolve billing issues and improve process accuracy.
• Maintain billing records, account documentation, invoice details, and supporting schedules accurately.
• Contribute to continuous improvement initiatives by identifying inefficiencies and collaborating on solutions.
• Manage billing priorities in a fast-paced, deadline-driven environment while ensuring accuracy and timeliness.

Job description

Roles & Responsibilities

• Prepare, process, and issue accurate customer invoices in line with contractual terms, timesheets, Statements of Work, and billing schedules.
• Manage multiple billing scenarios including time and materials, product resale, monthly recurring revenue, and software or consumption-based billing.
• Communicate with clients through calls, emails, and portals regarding overdue invoices, billing inquiries, and payment disputes.
• Partner with internal teams to resolve escalated account issues and mitigate credits.
• Manage multiple billing-related inboxes and maintain accurate documentation in compliance with audit and internal control requirements.
• Interpret and apply Statements of Work, Standard Operating Procedures, and billing workflows.
• Support revenue recognition and financial close activities including accruals and reconciliations.
• Provide billing documentation and supporting schedules during audits.
• Support collections activities by managing assigned accounts and following up on overdue invoices.
• Collaborate with Finance, Collections, Operations, and internal stakeholders to resolve billing issues and improve process accuracy.
• Maintain billing records, account documentation, invoice details, and supporting schedules accurately.
• Contribute to continuous improvement initiatives by identifying inefficiencies and collaborating on solutions.
• Manage billing priorities in a fast-paced, deadline-driven environment while ensuring accuracy and timeliness.

Job-related Experience