Walk-in | Operations Executive

Autowhat Ai And Automations; Mumbai Suburban; Presencial; INR 300.000 - 420.000; Jornada completa

Descripción de la vacante

Autowhat Ai And Automations is seeking an Operations Executive to manage client communications, coordinate tasks with internal teams, track orders, and follow up on payments and deliverables. The role emphasizes meticulous record-keeping, timely updates, and proactive issue escalation to ensure smooth day-to-day operations.

The candidate will maintain daily reports, support cross-functional collaboration, and respond to customer inquiries to ensure satisfaction and timely progress across all

Responsabilidades

• Client follow-up: Regularly follow up with clients and customers regarding pending tasks, updates, and requirements.
• Task coordination: Coordinate with internal teams to ensure tasks are completed on time.
• Payment follow-up: Follow up with clients for pending payments, invoices, and outstanding dues.
• Order follow-up: Track order status, delivery schedules, and pending orders.
• Daily updates: Maintain daily follow-up reports and update the status of each task.
• Pending work management: Identify delayed tasks and take necessary action to resolve issues.
• Team coordination: Communicate with team members to collect updates and ensure smooth operations.
• Customer communication: Respond to customer queries and ensure timely resolution of their concerns.
• Record maintenance: Maintain accurate records of calls, emails, follow-ups, and client commitments.
• Escalation: Inform the reporting manager about unresolved issues, delays, or urgent matters.
• Reminder management: Send timely reminders to clients and team members regarding pending activities.
• Daily reporting: Share daily progress reports with the manager, highlighting completed tasks and pending follow-ups.

Conocimientos

Communication

Coordination

Follow-up

Record keeping

Descripción del empleo

Role - Operation Executive

responsibilities -

• 1. Client Follow-up: Regularly follow up with clients and customers regarding pending tasks, updates, and requirements.
• 2. Task Coordination: Coordinate with internal teams to ensure tasks are completed on time.
• 3. Payment Follow-up: Follow up with clients for pending payments, invoices, and outstanding dues.
• 4. Order Follow-up: Track order status, delivery schedules, and pending orders.
• 5. Daily Updates: Maintain daily follow-up reports and update the status of each task.
• 6. Pending Work Management: Identify delayed tasks and take necessary action to resolve issues.
• 7. Team Coordination: Communicate with team members to collect updates and ensure smooth operations.
• 8. Customer Communication: Respond to customer queries and ensure timely resolution of their concerns.
• 9. Record Maintenance: Maintain accurate records of calls, emails, follow-ups, and client commitments.
• 10. Escalation: Inform the reporting manager about unresolved issues, delays, or urgent matters.
• 11. Reminder Management: Send timely reminders to clients and team members regarding pending activities.
• 12. Daily Reporting: Share daily progress reports with the manager, highlighting completed tasks and pending follow-ups.