Walk-in | Mega WalkIn - Process Associate - International Process GDS Knowledge

IGT Solutions

Gurugram District

Presencial

INR 167.000 - 279.000

Jornada completa

Hace 2 días
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Excellent opportunity to start your/c/
International Travel Process Exposure
5 Days Working
Learning & Development Opportunities
Stable Career Growth
Professional Work Environment

Descripción de la vacante

IGT Solutions in Gurugram, Haryana invites fresh graduates to join as Process Associate - Customer Service for the International Travel Process. You will handle customer queries via voice and non-voice channels and assist with travel information and bookings.

This entry-level role offers 5 days working, international travel process exposure, and opportunities for learning, development, and stable career growth within a professional travel-support environment.

Formación

  • Graduate from any stream
  • Excellent verbal and written communication skills
  • Knowledge of GDS Systems (Amadeus / Galileo / Sabre) is Mandatory

Responsabilidades

  • Handle customer queries via voice and non-voice support
  • Assist customers with travel-related information and booking requests
  • Deliver exceptional customer service and issue resolution
  • Maintain accurate records and documentation
  • Coordinate with internal teams to ensure seamless customer experience

Conocimientos

Verbal communication
Written communication
Customer service
Freshers welcome

Educación

Graduate from any stream

Herramientas

GDS Systems (Amadeus / Galileo / Sabre)

Descripción del empleo

Process Associate - Customer Service (International Travel Process)

Location: Gurugram, Haryana

Experience: Freshers to 2 Years

Industry: Travel / Customer Support / BPO

Employment Type: Full-Time

Job Description

Looking to start your career in the travel industry? Join Atain as a Process Associate - Customer Service and become part of a fast-growing international travel support team.

We are hiring enthusiastic graduates and freshers who are passionate about customer service and eager to build a successful career in the travel domain.

Key Responsibilities:
  • Handle customer queries via voice and non-voice support
  • Assist customers with travel-related information and booking requests
  • Deliver exceptional customer service and issue resolution
  • Maintain accurate records and documentation
  • Coordinate with internal teams to ensure seamless customer experience
Mandatory Eligibility:
  • Graduate from any stream
  • Excellent verbal and written communication skills

Knowledge of GDS Systems (Amadeus / Galileo / Sabre) is Mandatory

Customer-centric approach and willingness to work in a dynamic environment

Freshers with GDS certification/training are encouraged to apply

What We Offer:
  • Excellent opportunity to start your career in the Travel Industry
  • International Travel Process Exposure
  • 5 Days Working
  • Learning & Development Opportunities
  • Stable Career Growth
  • Professional Work Environment
Preferred Candidate Profile:
  • Fresh Graduates
  • Travel & Tourism Graduates
  • Candidates with GDS Certification
  • Freshers looking to enter the International Travel Domain
  • Customer Service Enthusiasts
Walk-In Details:

Date: 11 November 2026

Time: 11:00 AM onwards

Venue: Atain, Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana

Carry your updated resume and a valid photo ID.

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