Walk-In Drive | ATAIN Hiring For Bhopal | Customer Support Executive

IGT Solutions; Bhopal; On-site; INR 162,000 - 173,000; Full time

Job summary

IGT Solutions, operating under the ATAIN umbrella, invites candidates for a premium aviation customer service role. The position requires graduates or 12th pass with excellent English communication.

The role is work-from-office with rotational night shifts and six days per week, offering a base salary of INR 14,500–15,500 plus incentives. Night/Early morning shifts are part of the schedule, with additional incentive potential ranging from INR 3,500 to INR 5,000.

Qualifications

• Excellent English communication skills (mandatory).
• Willing to work from office in India; rotational night shifts included.

Responsibilities

• Handle customer issues and troubleshoot to resolution.
• Assist in premium aviation process via inbound voice channel.
• Adhere to shift timings and work from office as required.

Skills

English communication

Education

Graduate

12th Pass

Job description

Greetings From ATAIN...!!!!

Kick Start your career in Aviation & Hospitality!!!!

A brief about Us....

ATAIN (IGT Solutions) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 marquee customers globally. IGTs global footprint consists of 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.

Please find below the Job description,

Roles and Responsibilities: -

Take ownership of customer issues, troubleshoot problems and see them through to resolution, escal…

Premium Aviation Process: - Customer Service Associates (inbound voice). We require candidates who are Graduates or 12th Passed. Process - Customer service associates (No Sales/Voice Process)

Requirement: -

Should be comfortable to Work from Office. Excellent Communication Skill in English (Mandatory)

Work from Office: -

Shift timing - Rotational shift includes night shift ,6 days of working and one day week off(rotational)

Salary:-Salary: -Salary: - INR 14500-15500/- +Incentives (Starting from 3500/- to 5000/-)

Cab Facility for Night shifts & Early morning shifts