Walk-in | Mega Walk-In Drive For Trainee Process Associate -US Shift 14th nov

AGS Health; Zone 7 Ambattur; On-site; INR 167,000 - 246,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs

PF ESI Gratuity

Health insurance

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health invites graduates for Trainee Process Associate AR Caller role. Roles involve addressing AR via calls, using tools to push payments, and reporting denial trends. The position follows a US shift (05:30 PM to 2:30 AM) with two-way transport available, located in OMR/Kosmo, Chennai.

Direct walk-ins only, with HR interview rounds. Eligible graduates (2021–2026) from BBA/BA/B.Com/BCA/B.Sc can apply; Diploma or engineering degrees are not eligible.

Qualifications

• Graduate fresher in BBA/BA/B.Com/BCA/B.Sc (2021–2026).
• Diploma, B.E./B.Tech/ME/M.Tech are not eligible.
• Common process includes HR interview, online assessment, language test and operational interview.

Responsibilities

• Address AR through analysis and calls to resolve outstanding items.
• Use available tools to achieve payment, corrected submission or adjustments.
• Report trends in denials, submission errors and billing roadblocks to manager.
• Meet established SLAs for production and quality.
• Update call outcomes clearly in the billing system.

Skills

Verbal and written communication

US shift comfortable

Analytical skills

Logical thinking

Education

Graduate fresher (BBA/BA/B.Com/BCA/B.Sc)

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

HR Syed - 7305024403

Interview Process- Only direct walk-in interview

Rounds of Interview:

• 1. HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: OMR / Kosmo

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking