Walk-in | Immediate opening For Fresher - Voice process - Night shift - Nov 10th

AGS Health; Chennai; On-site; INR 201,000 - 335,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs

PF ESI Gratuity

Health insurance

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health in Chennai is seeking a Trainee Process Associate AR Caller for the International Voice Process. Graduates (2021–2026) in BBA, BA, B.Com, BCA, or B.Sc are invited to apply; Diploma or BE/B.Tech/ME/M.Tech are not eligible.

The role involves AR analysis and calls to drive payments, with two-way transport and US shift timing. Role requires strong verbal/written communication, analytical thinking, and comfort with night US hours.

Qualifications

• Graduate fresher in BBA, BA, B.Com, BCA, B.Sc (Physics, Chemistry, CS, Maths)
• Passed out year 2021 - 2026
• Diploma, B.E./B.Tech/ME/M.Tech are not eligible

Responsibilities

• To address outstanding AR through analysis and phone calls using available resources.
• Utilize all possible tools and applications to move the account to resolution resulting in payment, corrected submission, appeals, patient transfer or adjustment.
• Report trends/patterns in denials, submission errors, credentialing issues and billing roadblocks to the reporting manager.
• Meet established SLAs for production and quality.
• Update the outcome of calls or analysis in the billing system clearly and coherently.
• Stay updated with changes done with the P&Ps.
• Improve performance based on feedback from the reporting manager/quality audit team.

Skills

Verbal communication

Written communication

Analytical skills

Logical thinking

Education

Graduation in BBA/BA/B.Com/BCA/B.Sc

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Note:Mention HR Syed on resume while interview process

Rounds of Interview:

• 1. HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking