Walk-in | Process Associate Trainee

AGS Health; Chennai; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs.

PF ESI Gratuity

Health insurance.

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health is seeking Trainee Process Associate AR Caller in Chennai for an International Voice Process. Graduates (2021–2026) in BBA/BA/B.Com/BCA/B.Sc are welcome; diploma/engineering degrees not eligible. Roles include analyzing AR, calling to resolve denials, and adhering to SLAs.

Shift is 05:30 PM to 2:30 AM with two-way transport. The role focuses on using billing tools, reporting trends, and ensuring accurate submissions.

Qualifications

• Graduate fresher with BBA/BA/B.Com/BCA/B.Sc, passing year 2021–2026.
• Diploma, B.E./B.Tech/ME/M.Tech are not eligible to apply.
• Willingness to work in US shift timings.

Responsibilities

• Address outstanding AR through analysis and calls using available resources.
• Utilize all tools to move accounts to resolution, including payment corrections and appeals.
• Report trends in denials, submission errors, credentialing issues and roadblocks to the manager.
• Meet established SLAs for production and quality.
• Update call outcomes and analyses in the billing system clearly.

Skills

Verbal communication

Written communication

Analytical skills

Logical thinking

Education

Graduate fresher - BBA/BA/B.Com/BCA/B.Sc

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai (Perungudi/Ambattur)

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking