Walk-in | Mega Walk-In Drive For Fresher Voice Process - 14th Nov

AGS Health; Chennai; Vor Ort; INR 167.000 - 279.000; Vollzeit

Benefits dieser Stelle

Saturday Sunday fixed Week Offs.

PF ESI Gratuity

Health insurance.

Performance bonus

Competitive remuneration

Free cab transport

Zusammenfassung

AGS Health in Chennai (OMR) is seeking a Trainee Process Associate AR Caller to join our International Voice Process. This entry-level position welcomes graduates with BBA/BA/B.Com/BCA/B.Sc and offers exposure to AR management, denials resolution, and patient billing support.

You will address outstanding AR via calls, use multiple tools, report trends, and ensure adherence to SLAs while growing your knowledge of P&Ps and billing processes in a dynamic global environment.

Qualifikationen

• Graduate fresher with BBA/BA/B.Com/BCA/B.Sc.
• Passed out year 2021–2026.
• Diploma/BE/B.Tech/ME/M.Tech are not eligible.

Aufgaben

• Address AR through analysis and calls to resolve outstanding items.
• Use tools to facilitate payments, submissions, corrections, appeals, or adjustments.
• Report trends in denials and billing issues to the reporting manager.
• Meet SLAs for production and quality.
• Update call outcomes in the billing system clearly.
• Stay updated with changes in P & Ps.
• Improve performance based on feedback.

Kenntnisse

Verbal communication

Written communication

Analytical skills

Logical thinking

US shift compatibility

Ausbildung

BBA

BA

B.Com

BCA

B.Sc

Jobbeschreibung

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: OMR, Chennai

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking