Walk in For AR Caller Fresher - 13th & 14th Nov

AGS Health; Chennai; On-site; INR 200,000 - 400,000; Full time

Benefits offered by this job

Health insurance

Performance bonus

Free cab transport

PF ESI Gratuity

Saturday Sunday fixed Week Offs

Job summary

AGS Health in Chennai invites graduates for the Trainee Process Associate role in the International Voice Process. Fresh graduates from 2021–2026 in BBA/BA/B.Com/BCA/B.Sc are eligible; diplomas and engineering degrees are not.

The interview is direct walk-in, with rounds including HR, online grammar & aptitude, language assessment, and technical interview, followed by a US shift from 05:30 PM to 02:30 AM. Roles focus on AR analysis, resolving billing issues, reporting trends, meeting SLAs, and

Qualifications

• Graduate fresher degree candidates only (BBA/BA/B.Com/BCA/B.Sc) with passing year 2021–2026.

Responsibilities

• Address ARs via analysis and phone calls using available resources.
• Utilize tools and applications to resolve payments, submissions, appeals, transfers or adjustments.
• Report trends in denials, submission errors, credentialing issues and billing roadblocks to manager.
• Meet established SLAs for production and quality.
• Update outcomes in the billing system clearly and coherently.
• Stay updated with changes in policies and procedures (P&Ps).
• Improve performance based on feedback from managers/quality audits.

Skills

Verbal communication

Written communication

Analytical skills

Logical thinking

US shift readiness

Education

Graduate (BBA/BA/B.Com/BCA/B.Sc)

Job description

Dear Candidates,

Greetings from AGS Health

Job Title: Trainee Process Associate

Process: International Voice Proces

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Note:Mention HR Syed on resume while interview process

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical InterviewShift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai

Job Type: Full-time

Permanent Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking