Walk-in | Mega Walk-In Drive For Fresher Voice Process - US Shift timing

AGS Health; Chennai; On-site; INR 201,000 - 290,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs

PF ESI Gratuity

Health insurance

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health in Chennai invites graduates (2021–2026) for the Trainee Process Associate AR Caller role in International Voice Process. The job requires strong communication, analytical and logical thinking, with US shift timings (05:30 PM to 2:30 AM) and two-way transport provided.

Roles include AR analysis, billing corrections, adherence to SLAs, and updating case outcomes in the billing system. Direct walk-in interviews follow a multi-round interview process.

Qualifications

• Graduates with any of the listed commerce/arts/IT degrees are eligible.
• Diploma, B.E./B.Tech/ME/M.Tech are not eligible.
• Fresh graduates from 2021 to 2026 can apply.

Responsibilities

• Address outstanding AR through analysis and phone calls.
• Use available tools to achieve timely payments and correct submissions.
• Report trends in denials, submission errors, credentialing issues, and billing roadblocks.
• Meet established SLAs for production and quality.
• Update call outcomes or analysis in the billing system.
• Stay updated with changes to policies and procedures.
• Improve performance based on feedback from managers and quality audits.

Skills

Verbal & Written communication

US shifts readiness

Analytical skills

Logical thinking

Education

Graduate fresher: BBA / BA / B.Com / BCA / B.Sc (2021-2026)

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

HR Divya 8925985375

Interview Process- Only direct walk-in interview

Rounds of Interview:

• 1. HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai, OMR

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking