Walk in For AR Caller Fresher - 11th & 12 Nov

AGS Health; Chennai; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Health insurance

Performance bonus

Free cab transport

Saturday Sunday fixed Week Offs

Job summary

AGS Health is hiring for a Trainee Process Associate in Chennai. Fresh graduates from BBA/BA/B.Com/BCA/B.Sc can apply, with a preference for those who can work in US shifts and demonstrate strong communication and analytical skills.

The role focuses on resolving outstanding AR through analysis, phone support, and system updates while meeting quality and production SLAs. Transport is provided; walk-in interviews are conducted as part of the process.

Qualifications

• Graduate freshers in listed streams are eligible.
• Diploma, BE/BTech/ME/MTech are not eligible.

Responsibilities

• Address AR through analysis and calls using available resources.
• Utilize tools and applications to advance resolution, including payments, submissions, or adjustments.
• Report trends in denials, submission errors, credentialing issues and billing roadblocks to manager.
• Meet the established SLAs for production and quality.
• Update call/analysis outcomes in the billing system.
• Stay updated with changes done with the P&Ps.
• Improve performance based on feedback from manager/quality audit team.

Skills

Verbal & written communication

US shifts

Analytical skills

Logical thinking

Education

Graduate (BBA/BA/B.Com/BCA/B.Sc)

Passed out 2021–2026

Job description

Dear Candidates,

Greetings from AGS Health

Job Title: Trainee Process Associate

Process: International Voice Proces

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Note:Mention HR Syed on resume while interview process

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical InterviewShift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai

Job Type: Full-time

Permanent Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking