Walk-in Interview at Firstsource

Firstsource; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Incentives

Growth & Career Development

Job summary

Firstsource Solutions Limited in Bengaluru invites applications for an International Voice Process role with UK shift. You will handle customer calls and provide high-quality service in an international setting.

Excellent English communication is essential, and candidates with international voice experience are preferred; freshers with strong English may apply. Willingness to work in UK rotational shifts is required.

Qualifications

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

Excellent English communication

International voice experience

Customer service

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. HIRING INTERNATIONAL Voice,Position: International Voice Process, UK Shift

Role: Customer Support Executive Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities

If you're looking for an exciting opportunity in an international voice process, this could be the right fit for you!