Walk in - | Hiring International Upselling Process |

Firstsource; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Performance-Based Incentives

Growth & career development

Job summary

Firstsource Solutions Limited, part of the RP-Sanjiv Goenka Group, seeks energetic professionals for an International Voice Process role in Bengaluru with UK shift. You will handle customer calls, resolve queries, and ensure high service standards.

Freshers with strong English or candidates with international voice experience are welcome. Willingness to work in UK rotational shifts, and benefitting from a two-way cab and performance incentives, makes this a rewarding entry into global customer

Qualifications

• Excellent verbal communication in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may apply.
• Willingness to work in UK rotational shifts.

Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

English fluency

Voice process experience

Freshers welcome

UK shift readiness

Job description

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

HIRING INTERNATIONAL Voice,Position: International Voice Process, UK Shift

Role & Job Responsibilities Customer Support Executive

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities