WALK-IN, Weekend DRIVE - Customer Support Associates

Firstsource; Bengaluru; On-site; INR 200,000 - 320,000; Full time

Benefits offered by this job

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Performance-Based Incentives

Growth & career development

Job summary

Firstsource Solutions Limited in Bengaluru is hiring for an International Voice, Chat, Semi Voice, and Upselling process role. You will support customers in a UK shift, handling calls with professionalism and clarity in English.

Freshers with strong English can apply, as can candidates with international voice experience. Two-way cab facilities and growth opportunities accompany a rewarding career in a dynamic global service environment.

Qualifications

• Excellent verbal communication in English.
• Candidates with international voice experience preferred.
• Freshers with strong English communication skills may apply.
• Willingness to work in UK rotational shifts.

Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

English proficiency

UK shift readiness

International voice experience

Job description

WEEKEND - WALKIN DRIVE- 14th-15th ' Nov-26

Address: - Firstsource Solutions LimitedUnit-202, 2nd Floor, Block A, Brigade Residency Brookfield, Kundalahalli Whitefield, Marathahalli, Bangalore Karnataka 560037

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Position: International Voice, Chat, Semi Voice, & Upselling process UK Shift. Role: Customer Support Executive

Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities

If you're looking for an exciting opportunity in an international voice process, this could be the right fit for you!