Walk-in | Inside Sales Specialist

Makeo; Mumbai; On-site; INR 500,000 - 900,000; Full time

Job summary

Makeo in Mumbai is seeking an energetic Inside Sales Specialist to join our fast-growing team. You will connect with leads, understand their needs, and offer personalized solutions to convert them into customers, using consultative selling across digital platforms.

You will handle inbound and outbound inquiries, maintain CRM records, educate customers about aligner benefits, pricing, and offers, and strive to meet monthly and quarterly targets while delivering an exceptional customer experience.

Qualifications

• 0–5 years of experience in Inside Sales or Tele Sales.
• Excellent written and verbal communication skills.
• Graduate or higher; fresh graduates welcome.

Responsibilities

• Handle leads for dental aligner services across digital platforms.
• Respond to inbound and outbound inquiries via calls, chats, emails, and WhatsApp.
• Understand customer needs and recommend Makeo products & services.
• Follow up with prospects and close deals timely.
• Meet or exceed monthly/quarterly sales targets.
• Maintain CRM with customer details and call outcomes.
• Educate customers on aligner benefits, pricing, and offers.

Skills

Inside Sales

TeleSales

Communication skills

Problem solving

Education

HSC or Graduation (Freshers)

Job description

Role Overview We are looking for a highly driven and energetic Inside Sales Specialist to join our fast-growing sales team. The candidate will be responsible for connecting with leads, understanding their needs, offering personalized solutions, and converting them into customers. The role involves consultative selling, handling inbound and outbound leads, and delivering exceptional customer experience.

Key responsibilities

• Handle calls on leads generated for clear aligner (Smile correction/ Smile straightening) services on our digital platforms.
• Handle inbound and outbound sales inquiries through calls, chats, emails, and WhatsApp.
• Understand customer needs and recommend suitable makeO (toothsi) products & services.
• Follow-up with prospects and ensure timely closures.
• Achieve and exceed monthly/quarterly sales targets.
• Maintain and update CRM system with customer details, feedback, and call outcomes.
• Educate customers about the benefits of aligners, treatment process, pricing, and offers.

Requirements

0-5 years of experience in Inside Sales / Tele Sales HSC Qualification / Graduation Freshers 3. Good communication skills, both written and verbal Strong problem solving and analytical skills