Walk-in | Hiring For L1- International Technical Voice Process

Sutherland; Chennai; Sur place; INR 300 000 - 400 000; Plein temps

Avantages offerts par ce poste

Cab facility

Night shifts

Résumé du poste

Sutherland in Chennai is hiring for an International Voice Process-Customer Support role. Immediate joiners with 6 months to 3 years in voice support and strong English communication are preferred. Freshers may also apply. The job includes night shifts, 5-day weeks, and cab facility within 25 km.

Experience in customer service and problem-solving is valued. Please mention Kavitha Annadurai - 9445792519 on your resume as reference.

Qualifications

• Minimum 6 months to 3 years of experience in complete voice support.
• Excellent verbal and written communication in English.
• Freshers are eligible to apply.

Responsabilités

• Handle inbound international customer calls.
• Provide technical support and issue resolution.
• Deliver high-quality customer service.
• Maintain accurate customer interaction records.

Connaissances

Customer service

English fluency

Problem solving

Willingness to learn

Description du poste

Job descriptionGreetings from Sutherland!

We are hiring immediate joiners for the International Voice Process-Customer Support role. This opportunity is ideal for Experienced candidates who have minimum of 6months-2years experience in Complete Voice Support and passionate about customer service and have strong English communication skills. (Mention "Kavitha Annadurai - 9445792519" on top of your resume as reference)

Key Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria

• Looking for people who have minimum of 6 months-3 years of exp in complete voice support.
• Other domain experience will not be considered as a experience.
• Excellent verbal and written communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn

Note: Freshers are also eligible to apply

Shift & Work Details

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

Compensation CTC

3.00LPA to 4LPA (varies based on candidates experience & their previous CTC)

Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

(Note: Looking for people who can join us by Immediatly)

Selection Process

1. HR Interviewq
2. SD Panel Interview
3. Voice Assessment